PubSec Sr. Field Account Manager

7 days ago

San Diego, United States SHI International Full time
Job Summary

We are looking for a passionate and experienced Sr. Field Account Manager to be responsible for engaging with key customers by building and preserving trusted relationships. The Sr. Account Manager will be the primary point of contact between the customer(s) contract stakeholders and SHI.  This person will collaborate with the Account Executive team to optimize the opportunity presented by our contract vehicles with the customer(s). 

The Sr. Field Account Manager will focus on efficiently managing transactional business, extending our partner network, being the subject matter expert on terms and conditions of the contract, and coordinate with partners and internal teams to deliver on client expectations.  In addition, the right candidate will have a thorough knowledge of SHI’s business and offerings, participate in implementing strategic plans to grow the account, and help to identify potential new opportunities.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive – in our offices or yours. 
Responsibilities

Include, but not limited to:

  • Conduct regular meetings with customer(s) contract stakeholders
  • Develop and maintain detailed knowledge of SHI’s products, services, and processes
  • Manage large transactional orders brought to SHI by customer and/or partners
  • Act as a liaison between Outside Sales, customers, and SHI’s internal departments
  • Collaborate with SHI’s Capture & Contract Management teams to manage complex contract negotiations 
  • Coordinate and participate in marketing activities to named customer base
  • Provide excellent customer service and support to customers and outside sales team 
  • Engage on large customer deals through deal registration with internal teams, vendors, and track these through our Customer Relationship Management (CRM) tool 
  • Establish vendor and distribution channel partnerships via meetings and phone conversations
  • Educate sellers, support teams and partners on the parameters of the contract and how to appropriately leverage contract(s) to close business
  • Actively participate in team meetings with managers to review important updates and changes  
  • Be proactive with problem resolution
  • Collaborate and strategize with Account Executive on potential new opportunities based on customer’s quoting and order history
  • Accelerate customer contract adoption within assigned territory
  • Act as point of contact and escalation for contract compliance and support issues
  • Travel within your assigned territory as necessary
  • Provide temporary coverage for territories/customers due to Account Executive transition/absence continuing SHI’s World Class support throughout
  • Participate in knowledge transfer sessions from exiting AE as well as incoming AE to ensure a smooth hand off
Qualifications
  • Completed Bachelor’s degree
  • A minimum of 10 years of experience within the Inside Sales Organization and/or HWAS or ESG departments
  • Advanced knowledge of servers, storage, networking, virtualization, cybersecurity, and cloud regarding their impact on the business and their interconnectivity within the IT ecosystem  
  • Expertise in mainstream technologies to include, but not limited to: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS 
  • Must have experience building and maintaining professional relationships with vendors and partners and other departments within the company
Required Skills
  • Experience managing large account portfolios.
  • Strong customer service and project management skills.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proficiency in Microsoft Office and CRM software.
  • Highly organized and solution oriented.
  • Detail-oriented and able to prioritize.
  • Self-starter and able to work efficiently under pressure.
  • Strong written and verbal communication skills with the ability to communicate complex subject matter
  • Ability to follow up with customers to ensure customer satisfaction
  • Excellent time management skills, attention to detail, organizational skills, and problem-solving capabilities
  • Proactive and critical thought process in approach to selling to enhance sales experience for client
  • Ability to work well in a fast paced, team environment
  • Self-motivated with ability to work with limited direction and oversight 
Unique Requirements
  • This role is required to travel to assigned territories up to 25%
Additional Information
  • Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

  • Sr Property Staff Accountant

    3 months ago

    San Diego, United States Boutique Recruiting Full time

    Job DescriptionJob DescriptionA polished and professional commercial real estate company near Torrey Pines is looking for a Sr Property Staff Accountant to join their team. This person will be assisting with account reconciliation, general ledger input, year end close, and generating analysis reports. The perfect person will have over three years of...

  • Sr. Manager, Accounting

    4 days ago

    San Francisco, United States Sunrun Full time

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.The Sr Manager, Accounting role will lead all accounting, tax, reporting and compliance...

  • Sr. Account Manager

    2 months ago

    San Antonio, Texas, United States Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...

  • Sr Construction Field Assistant

    4 weeks ago

    San Diego, United States Lennar Homes Full time

    Sr. Construction Field AssistantWe are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and...

  • Sr. Manager, Accounting

    2 months ago

    San Mateo, United States The Ladders Full time

    Vyond is seeking an experienced Sr. Manager of Accounting to oversee all day-to-day accounting activities and build out Vyond's policies, procedures, and internal controls. This role reports to the Director of Finance and will work closely with all operational departments across the company. The work is ever-changing and is ideal for a highly skilled...

  • Field Service Account Manager

    2 weeks ago

    San Diego, United States Clean Harbors Full time

    Clean Harbors is seeking a Field Services Account Manager , to join the Environmental Sales team. The Field Services Account Manager is responsible for hunting and obtaining new Field Services business at existing accounts and new customers within an assigned territory. As an experienced professional, a Field Services Account Manager develop and deepen...

  • Sr. Manager, Accounting

    4 days ago

    San Francisco, United States Sunrun Full time

    XWe use cookies and other tracking technologies to support navigation, to improve our products and services, to support our marketing activities and to provide content from third parties. To manage your preferences, select "Manage Settings" or choose "Accept" to consent to the use of Cookies.AcceptManage Settings Skip to main content ...

  • Sr Construction Field Assistant

    4 weeks ago

    San Diego, United States Lennar Homes Full time

    Sr. Construction Field AssistantWe are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and...

  • Sr Construction Field Assistant

    4 weeks ago

    San Diego, United States Lennar Homes Full time

    Sr. Construction Field AssistantWe are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and...

  • Sr. Account Manager, ISV

    1 week ago

    San Francisco, United States Amazon Full time

    Job ID: 2752741 | Amazon Web Services, Inc.Would you like to be part of a business helping hyper-growth ISVs innovate and exceed revenue goals? Do you have the business savvy skills necessary to motivate a cross-functional team including sales, product, and alliances to deliver business growth for AWS and our ISV partners?AWS is seeking an experienced Sr....

  • Sr Accountant

    1 month ago

    San Antonio, United States Zachry Group Full time

    Job DescriptionCOMPANY NAME: Zachry Group JOB TITLE: Senior Accountant LOCATION: San Antonio, TX The Senior Accountant is responsible for general ledger accounting and reporting activities for a multi-billion-dollar joint venture. The Senior Accountant reports to the Sr. Financial Accounting Manager. Job Responsibilities: Perform monthly, quarterly, and...

  • Sr. Account Manager, ISV

    1 week ago

    San Francisco, United States Amazon Full time

    Job ID: 2752741 | Amazon Web Services, Inc.Would you like to be part of a business helping hyper-growth ISVs innovate, and exceed revenue goals? Do you have the business savvy skills necessary to motivate a cross-functional team including sales, product and alliances to deliver business growth for AWS and our ISV partners?AWS is seeking an experienced Sr....

  • Temporary Sr. Accountant

    7 days ago

    San Dimas, United States KCG Full time

    Job DescriptionJob DescriptionOur client has an immediate need for a temporary Sr. Accountant to assist the accounting department.Duties Include: Balance sheet reviewsAccount reconciliations Manage accurate and effective month end close Assist with financial procedures also at the corporate level (10%); Oversee intercompany transactions, contribute to...

  • Sr. Accounts Payable Consultant

    2 weeks ago

    San Diego, United States Vaco Remote Work Freelance Full time

    Sr. Accounts Payable ConsultantLocation: Carlsbad, CASchedule: Full Time, Hybrid Pay: $30-$35/hour depending on experienceOur client is seeking a Sr. Accounts Payable Consultant to add to their team.Job Duties Include:High volume Invoice processing and codingProcess payment batchesMaintain AP inboxCreate purchase ordersSupport month end closeAd-hoc projects...

  • Sr. Accountant

    2 weeks ago

    San Jose, United States Vivotek USA Inc Full time

    VIVOTEK USA Inc. (TAIEX: 3454), founded in Taiwan in 2000, is a global, technology-driven IP surveillance solutions provider that aims to provide the most trusted intelligent surveillance solutions to society. Due to the company’s expansive technological capabilities in image, audio and AI, system integrators count on VIVOTEK to address end users’ needs...

  • Senior Accounting Manager

    2 weeks ago

    San Diego, United States Optima Office Full time

    Our client is a fast-paced, dynamic, growing company. They are seeking a Sr. Accounting Manager to help lead Accounting and Operational functions of their business. This is an on-site, full-time position in San Diego, CA. Accounting activities include but are not limited to: Manage and have full responsibility of the full accounting cycle, general accounting...

  • Field Sales Account Manager

    2 weeks ago

    San Diego, United States Excelligence Full time $65,000 - $72,000

    Job DescriptionJob DescriptionField Sales Account Manager - Public SectorDiscount School Supply and Really Good Stuff Are you ready to make an impact in the dynamic world of educational sales? Discount School Supply and Really Good Stuff, leading innovators in educational products and a subsidiary of Excelligence.com, is seeking an enthusiastic and...

  • Field Sales Account Manager

    7 days ago

    San Diego, United States Excelligence Full time

    Field Sales Account Manager - Public Sector Discount School Supply and Really Good Stuff Are you ready to make an impact in the dynamic world of educational sales? Discount School Supply and Really Good Stuff, leading innovators in educational products and a subsidiary of Excelligence.com, is seeking an enthusiastic and self-motivated Field Sales...

  • Sr. Cost Accountant

    3 months ago

    San Diego, United States Hyundai Translead Full time

    **Who We Are** At Hyundai Translead, wepromote a customer-driven corporate culture by providing the best quality and impeccable service with all values centered on our customers. We refuse to be complacent, embracing every opportunity for greater challenge and are confident in achieving our goals with unwavering passion and ingenious thinking. We create...

  • Field Account Executive

    6 days ago

    San Diego, California, United States CDK Global Full time

    Job SummaryThe Field Account Executive - Territory Manager is responsible for successfully coordinating and installing Automated Vehicle Registration Solutions (AVRS) products into new and existing clients in our Central California Territory.Key ResponsibilitiesCoordinate and install AVRS products into new and existing clients in a timely and efficient...