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Field Account Executive

2 months ago


San Diego, California, United States CDK Global Full time
Job Summary

The Field Account Executive - Territory Manager is responsible for successfully coordinating and installing Automated Vehicle Registration Solutions (AVRS) products into new and existing clients in our Central California Territory.

Key Responsibilities
  • Coordinate and install AVRS products into new and existing clients in a timely and efficient manner.
  • Provide training and ongoing support to increase transaction volume and drive AVRS revenue through customer process and product satisfaction.
  • Seek out untapped revenue potential with existing customers and convey AVRS value to their management.
  • Develop and maintain relationships with key client representatives through frequent, proactive contact.
  • Interface directly with State BMV/DMV/SOS to provide ongoing customer support and analyze client volume to seek out untapped AVRS revenue opportunities.
  • Consistently demonstrate the ability to analyze client volume, seek out untapped AVRS revenue opportunity, present AVRS value to key customer stakeholders, and overcome objections to increasing EVR volume.
  • Maintain frequent communication with Territory Manager (Sales) to maximize utilization by paying attention to individual client needs and/or the reason they contracted AVRS for business.
  • Initiate, foster, and grow relationships with key client representatives through frequent, proactive contact.
  • Ensure revenue-generating opportunities are acted upon with urgency, being resourceful to find and implement best practices.
  • Display professional, enthusiastic, and ethical attitude when dealing with clients, associates, and management.
  • Complete required reports in a timely and accurate manner as required by the Regional Director of Operations.
  • Prepare for, participate in, or lead both internal and customer-facing meetings and training sessions as required.
Qualifications
  • Ability to develop/gain installation and training expertise of AVRS' EVR products, superior knowledge about this position's assigned jurisdiction DMV operations, and a high level of dealership process knowledge.
  • PC hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems, and light networking.
  • Must possess the ability to apply technical knowledge to problem-solving.
  • Must have excellent oral, presentation, and written communication skills, as well as effective listening skills.
  • Must be able to demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence.
  • Must be outgoing and approachable.
  • Must be well organized and ensure all AVRS/CDK accounts and internet logins are maintained daily.
  • Must exhibit the ability to work with little supervision, able to prioritize and manage time.
  • Must have a clean DMV record, valid driver's license, and ability to sit and drive for long periods of time.
  • Must be able to lift and move computer equipment, and/or boxes of license plates (~30 lbs each).