Application Support Engineer
7 days ago
About Ascendion
About Ascendion
Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
Build the coolest tech for the world’s leading brands
Solve complex problems – and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change makers
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
About the Role
Job Title:Application Support
Location:Phoenix, 85054
Key Responsibilities
Prevent and resolve issues in the system
Proactively monitor system health
Conduct in-depth analyses to prevent future problems
Collaborate with other teams to maintain service quality
Develop and implement improvements
Troubleshoot and triage application and system issues
Work weekends once every 4-6 weeks
Minimum Qualifications
3-6 years of experience in system automations using Java and AI operations systems
Experience in application and production support/service delivery/operations support environment
Hands-on coding experience in Java, HTML5, JavaScript, or Unix Shell Script
Experience with DB2, Oracle, Mongo, or NoSQL
Hands-on experience with observability monitoring toolset with servers and application performance tools (Splunk or ELF {Elastic Search, Logstash, Kibana} or similar tools)
Building APIs and microservices
Experience working with application performance monitoring
Security background in authentication and cybersecurity
Desired Qualifications
Good written and verbal communication skills
Team player and problem solver
Bachelor’s degree in computer science or related field
Location
Phoenix, 85054
Position Information
This position is eligible for commissions in accordance with the terms of the Company’s plan. Commissions for this position are estimated to be based on individual performance. Additionally, this role is also eligible for a bonus based on the achievement of mutually agreed KRAs.
Want to change the world? Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk
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