Current jobs related to Application Support/Site Reliability Engineering - Phoenix, Arizona - American Express
-
Site Reliability Engineer
4 weeks ago
Phoenix, Arizona, United States ConsultUSA Full timeJob Title: Site Reliability EngineerWe are seeking a highly skilled Site Reliability Engineer to join our team at ConsultUSA. As a Site Reliability Engineer, you will play a critical role in ensuring the reliability, scalability, and performance of our infrastructure and applications.Key Responsibilities:Monitor and maintain the health of our systems and...
-
Site Reliability Engineer
2 weeks ago
Phoenix, Arizona, United States Fly LLC Full timeAbout UsFly LLC is a cloud platform that enables developers to deploy and manage applications with ease. We're a team of passionate engineers who are dedicated to building a scalable and reliable infrastructure.Job DescriptionWe're seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for...
-
Site Reliability Engineer
3 weeks ago
Phoenix, Arizona, United States Futran Tech Solutions Pvt. Ltd. Full timeJob Title: Site Reliability EngineerFutran Tech Solutions Pvt. Ltd. is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our cloud-based infrastructure.Key Responsibilities:Design, implement, and maintain scalable and...
-
Site Reliability Engineer
2 weeks ago
Phoenix, Arizona, United States Trident Consulting Full timeJob Title: Site Reliability EngineerTrident Consulting is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the stability and reliability of our production systems.Key Responsibilities:Lead production stability efforts by preventing production issues and improving...
-
Site Reliability Engineer
1 month ago
Phoenix, Arizona, United States Futran Tech Solutions Pvt. Ltd. Full timeJob Title: Site Reliability EngineerFutran Tech Solutions Pvt. Ltd. is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our cloud-based infrastructure and applications.Key Responsibilities:Design, implement, and maintain...
-
Site Reliability Engineer
6 days ago
Phoenix, Arizona, United States CloudBC Labs Full timeJob SummaryCloudBC Labs is seeking a skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability and performance of our cloud-based infrastructure. This is a hybrid role that requires both onshore and offshore experience.Key ResponsibilitiesLead onshore and offshore teams to ensure...
-
Site Reliability Engineer
2 weeks ago
Phoenix, Arizona, United States Indotronix International Corporation Full timeJob Title: Site Reliability EngineerIndotronix International Corporation is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability and performance of our systems and infrastructure.Responsibilities:Monitor systems and infrastructure to maintain operational and...
-
Site Reliability Engineer
2 weeks ago
Phoenix, Arizona, United States Frontend Arts Full timeJob Title: Site Reliability EngineerAt Frontend Arts, we are seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will play a critical role in ensuring the smooth operation of our production environment.Key Responsibilities:Perform root cause analysis and manage communication with stakeholders to resolve...
-
Site Reliability Engineer
1 month ago
Phoenix, Arizona, United States hackajob Full timeSite Reliability Engineerhackajob has partnered with a company that provides information technology services, consulting, and financial services to find an experienced Software Engineer to join the growing team.Key Responsibilities:Respond to alerts and resolve customer/system issues.Perform root cause analysis and troubleshoot application problems.Implement...
-
Site Reliability Engineer
4 weeks ago
Phoenix, Arizona, United States hackajob Full timeSite Reliability Engineer Opportunityhackajob has partnered with a leading information technology services company to find an experienced Software Engineer to join their growing team.Key Responsibilities:Respond to alerts and resolve customer/system issues in a timely manner.Perform root cause analysis and troubleshoot application problems to ensure high...
-
Site Reliability Engineer
4 weeks ago
Phoenix, Arizona, United States CloudBC Labs Full timeJob Title: Site Reliability EngineerCloudBC Labs is seeking a skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability and performance of our cloud-based infrastructure.Key Responsibilities:Lead onshore and offshore teams to deliver high-quality solutionsDesign and implement...
-
Site Reliability Engineer
2 weeks ago
Phoenix, Arizona, United States hackajob Full timeSite Reliability Engineerhackajob has partnered with a company that provides information technology services, consulting, and financial services to find an experienced Software Engineer to join the growing team.Key Responsibilities:Respond to alerts and resolve customer/system issues.Perform root cause analysis and troubleshoot application problems.Implement...
-
Site Reliability Engineer
2 weeks ago
Phoenix, Arizona, United States LightEdge Solutions Full timeJoin LightEdge Solutions as a Site Reliability EngineerLightEdge Solutions is a leading provider of IT solutions, dedicated to delivering cutting-edge technology to propel businesses forward. As a Site Reliability Engineer, you will play a crucial role in ensuring the reliable operation of our systems and services.Key Responsibilities:Monitoring and...
-
Site Reliability Engineer
3 weeks ago
Phoenix, Arizona, United States Sumitomo Mitsui Banking Corp Full timeJob SummaryWe are seeking a highly skilled Site Reliability Engineer to join our team at Sumitomo Mitsui Banking Corp. As a key member of our technology team, you will be responsible for ensuring the reliability and performance of our production applications.Key ResponsibilitiesDesign and implement monitoring systems to detect and respond to incidents and...
-
Site Reliability Engineer
1 month ago
Phoenix, Arizona, United States hackajob Full timehackajob has partnered with a company that provides information technology services, consulting, and financial services to find a skilled Software Engineer to join their growing team.Role: Site Reliability EngineerLocation: Phoenix, AZ (hybrid 3 days/week onsite)Key Responsibilities:Respond to alerts and resolve customer/system issues.Perform root cause...
-
Site Reliability Engineer
2 weeks ago
Phoenix, Arizona, United States hackajob Full timehackajob has partnered with a company that provides information technology services, consulting, and financial services to find a skilled Software Engineer to join their growing team.Role: Site Reliability EngineerLocation: Phoenix, AZ (hybrid 3 days/week onsite)Key Responsibilities:Respond to alerts and resolve customer/system issues.Perform root cause...
-
Site Reliability Engineer
1 month ago
Phoenix, Arizona, United States Futran Tech Solutions Pvt. Ltd. Full timeSite Reliability EngineerFutran Tech Solutions Pvt. Ltd. is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our cloud-based systems.Key Responsibilities:Design, implement, and maintain scalable and highly available...
-
Site Reliability Engineer
2 weeks ago
Phoenix, Arizona, United States SMBC Full timeTransformative Banking ExperienceSMBC is revolutionizing the banking industry with a completely new, 100% digital bank that prioritizes customers' best interests. We're seeking a skilled Site Reliability Engineer to join our mission.Key ResponsibilitiesEnsure production applications reliability through proactive monitoring and incident response.Collaborate...
-
Site Reliability Engineer
4 weeks ago
Phoenix, Arizona, United States iSoftTek Solutions Inc Full timeJob OverviewiSoftTek Solutions Inc is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability, performance, and scalability of our applications and infrastructure.Key Responsibilities:Collaborate with development teams to identify and resolve issuesImplement...
-
Site Reliability Engineer
2 weeks ago
Phoenix, Arizona, United States Sumitomo Mitsui Banking Corp Full timeEvolve Banking with UsWe're on a mission to create a 100% digital bank that truly serves customers' best interests. Our team of seasoned financial services professionals is committed to building a bank from scratch, with a focus on technology infrastructure, modern marketing, and customer experience.As a Site Reliability Engineer, you'll play a critical role...
Application Support/Site Reliability Engineering
3 months ago
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
Enterprise Identity App Support (AS)
Enterprise Identity is the gateway to American Express online experience. We at Enterprise Identity AS partner with Product, Engineering, SRE & Program teams in building online identity capabilities, that leaves a lasting world class experience with our customers. Enterprise Identity AS team focusses on high availability, resiliency and stability of mission critical capabilities that involves American Express Logon, Open Authorization for Open Banking, SORs for product agnostic customer identities like Product Registry, Profile and Secondary Authentication systems like One Auth, AuthN+ and Verification Services. With focus on high availability, upwards of 99.999%, the team operates 365/24/7 from US & India providing coverage using follow the sun model, all with a common goal to deliver an exceptional customer experience every day.
How you will make an impact in this role?
Enterprise Identity AS is responsible for 24x7 Production Support for Customer Identity and Access Management capabilities
AS assists operations support of critical American Express security applications and infrastructure in conjunction with monitoring, solving, tuning system issues and debugging of application during run time.
Responsibilities
Proactively work on automated alerts, incidents towards resolving customer and system issuesConduct root cause analysis and resolution of problems for Enterprise Identity Applications.Participates in the development and deployment of preventive maintenance procedures.Contributes to the team's strategy to meet the agreed quality standards of documentation and reporting adhering to Service Delivery requirements.Triaging and troubleshooting application and system issues.Work with the SMEs and leads to implement resiliency measures for the application and platform.Participates in Disaster Recovery Testing.Participates with the product engineering and delivery & integration teams via Retrospectives/Post implementation Reviews to ensure quality standards are adhered to during development and implementation.Contributes to continuous service improvement by maintaining standard methodologies and knowledge repositories.Actively participates in status of incidents, preventive solutions and resolutions to the SRE Director.Handling executive escalations reported via incidents, driving production incident resolution calls collaborating with multiple stakeholders Minimum Qualifications: Bachelor's degree in computer science or related field.Good understanding on Information technology service management (ITSM) concepts.Experience in production support/service deliver/ operations support. Good to have a security background with focus on authentication and cyber securityHands on in coding in JSON, Java, HTML5, JavaScript, Unix, Shell Scripting. Hands on experience with observability monitoring toolset with servers and application performance tools (Example: Splunk, EFL, Dynatrace or other open source tools)Building APIs and micro services and experience working with application performance tuning3+ years of experience in all aspects of designing, developing, managing system automations using scripting/Ansible/Python/Java et. al. and AI operations systems.Prior experience as a site/systems reliability engineer.3+ years of experience in languages, such as Python, Ruby, and PERL.3+ years of experience in full stack design and development.3+ years of experience in web application development using Javascript, HTML, Node.JS.3+ years of experience in Java and backend frameworks such as SPRING, Hibernate and Struts.3+ years in cloud technologies using Openshift or any other major product.Experience with using CICD tools (Jenkins, GitHub etc.)Experience in managing JIRA in an Agile environment.A passion for performance excellence and engineering approach.Good communication and interpersonal expertise. Preferred Qualifications: Experience with any server and application performance monitoring tools (Ex – Splunk, ELK Stack, Grafana, Prometheus, Dynatrace or any other open source tools).Experience in Open-source technology like JWT concepts, Open Tracing, Open Telemetry.Demonstrated experience working in large, complex systems environments.Deep knowledge in building high resilient, high available large scale distributed environment and highly resilient systems.Observability - 3+ years experience with Logging, Traceability and Metrics.3+ years experience with automation and automation tools.3+ years experience in building resiliency and reliability with software products and systems.Good problem solving skills, hands on experience in handling customer issues. Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days). US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions
