Bilingual Customer Service Specialist
1 week ago
As a Bilingual Customer Service Specialist at our store, you will work closely with wholesale and retail customers to understand their needs, answer questions about products, and provide recommendations. Your responsibilities will include promptly resolving customer concerns, maintaining product features and visual standards, and achieving excellent customer service while meeting sales goals. You will assist customers in person, over the phone, and process sales transactions accurately. Additionally, you will ensure high levels of customer satisfaction, stock shelves, set up displays, and maintain inventory control procedures. Candidates must be fluent in both English and Spanish and willing to work scheduled hours, including evenings and weekends.
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English and Spanish
- Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, including evenings and weekends
Preferred Qualifications:
- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Previous work experience selling paint and paint related products
- Previous work experience operating tinting and mixing equipment
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