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Seasonal Order Support Specialist- Onsite

4 months ago

Oshkosh, United States Silver Star Brands Full time

** Seasonal Order Support Specialist- Onsite**

**Job Category****:** Administrative **Requisition Number****:** SEASO001240 Showing 1 location **Job Details**

**Description**

**Major Position Responsibilities and Accountabilities**:

* Provide basic Backoffice Customer Service support.

* Review and resolution of orders held for additional information or due to processing issues.

* Resolution of basic customer service issues reported via email.

* Completion of outbound customer service calls to resolve order or account issues.

Maintain department performance standards for productivity and quality.

* Manage and complete varying projects and tasks as assigned.

* Display ability to work independently and make appropriate decisions.

* Protentional will be available to cross-train in other Customer Relations functions as desired or needed.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**