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Front Desk Clerk

2 months ago

Fort Washington, United States Academy of Warren Full time

Benefits: 401(k) 401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development Lighthouse Insurance Agency Inc is a well-established, customer-focused insurance agency serving East-Central Illinois for over 40 years. We pride ourselves on delivering personalized service and comprehensive insurance solutions to our clients. We are currently seeking a friendly, organized, and professional Front Desk Clerk to join our team and be the welcoming face of our agency. Job Description: The Front Desk Clerk will be responsible for delivering exceptional customer service, managing front office activities, and supporting the administrative functions of the agency. This role is ideal for a friendly, organized, and proactive individual who enjoys working in a fast-paced environment. Key Responsibilities: Greet and welcome clients and visitors in a friendly and professional manner Answer and direct phone calls to appropriate staff members Manage incoming and outgoing mail and packages Schedule and confirm appointments for clients and staff Maintain a tidy and organized front desk and reception area Assist with administrative tasks such as data entry, filing, and document preparation Handle client inquiries and provide information about our services Support the team with various office duties as needed Qualifications: Previous experience in a front desk or customer service role preferred Excellent verbal and written communication skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Strong organizational and multitasking abilities Ability to maintain a professional demeanor and handle confidential information Friendly, approachable, and customer-focused attitude Reliable and punctual with a strong work ethic Applicants are required to take a personality test to help determine their probability of success in the position. Benefits/Perks Competitive Pay Job Stability in a growing industry Retirement Savings Plan Paid time off and holidays Opportunities for professional development and growth Supportive and collaborative work environment Schedule Monday to Friday 8:30 – 5:00 (Monday -Thursday), 8:30 – 4:00 (Friday) #J-18808-Ljbffr