Front Desk Agent

1 month ago


Fort Lauderdale, United States Oceanskyresort Full time

**Front Desk Agent**

Fort Lauderdale, FL A Hotel Front Desk Agent is responsible for providing all of a hotels guests with an accommodating experience by coordinating amenities and responding to customer needs.

**Duties and Responsibilities:**

Hotel Front Desk Agents are the first point of contact for guests staying at a hotel or resort. They provide guests with information about what services the hotel offers and how they can access various amenities. Hotel Front Desk Clerks coordinate room reservations and confirm the details of a customers visit prior to their stay. They maintain an up-to-date knowledge of room rates and housekeeping schedules, allowing them to provide prompt and accurate information to guests. Hotel Front Desk Clerks also coordinate payment and verify each customers personal information to ensure they receive the services they paid for.

* Check in customers using computer programs and equipment and provide guests with directions to their room

* Inform customers of all on-site amenities and any relevant information that is needed to use them

* Handle and resolve guest complaints

* Invoice and bill guests for their stay and services used

* Communicate with guests to better understand their individual needs to provide them with the best service possible

**Skills and Qualifications:**

* ****Computer knowledge**:** Basic knowledge of computers is required as a Hotel Front Desk Clerk. Hotel clerks will often use computers to check in guests, create invoices and manage online bookings.

* ****Communication**:** Strong verbal and nonverbal communication skills are important as a Hotel Front Desk Clerk. Hotel clerks will use active listening skills to understand the individual needs of each customer. They will also use nonverbal skills to identify a guests satisfaction or dissatisfaction with their stay.

* ****Customer service**:** Customer service skills are a requirement as a Hotel Front Desk Clerk. Front desk clerks work with guests when checking in, checking out and when guests request information from the front desk.

* **Problem-solving:** Guests will often come to the Hotel Front Desk Clerk with problems. The ability to identify and overcome a problem can be useful in the Hotel Front Desk Clerk role.



  • Dallas-Fort Worth Metroplex, United States Overnight Front Desk Agent Full time

    Job summary - • Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Essential Duties and Responsibilities – (Key Activities) The following are specific responsibilities and contributions critical to the successful...

  • Front Desk Agent

    4 months ago


    Fort Lauderdale, United States Performance Hospitality Management Full time

    The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical tasks as assigned. Responsibilities for guest service Agent, Front Desk


  • Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...

  • Hotel Front Desk Agent

    5 months ago


    Fort Lauderdale, United States Oceanskyresort Full time

    **Hotel Front Desk Agent** Fort Lauderdale, FL A Hotel Front Desk Agent is responsible for providing all of a hotels guests with an accommodating experience by coordinating amenities and responding to customer needs. **Duties and Responsibilities:** Hotel Front Desk Agents are the first point of contact for guests staying at a hotel or resort. They provide...


  • Fort Lauderdale, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Audit, Hospitality, Night, Operations

  • Front Desk Agent

    2 months ago


    Fort Lauderdale, United States Elwyn Full time

    As a Front Desk Associate, youll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; ch Front Desk, Agent, Part-Time, Customer Service, Hotel, Healthcare, Skills

  • Front Desk Agent

    2 months ago


    Fort Lauderdale, United States Wyndham Hotels & Resorts Full time

    ** Front Desk Agent** Location: Sunrise, FL, US Property Name: La Quinta by Wyndham Sunrise Sawgrass Mills Req Id: 14269 La Quinta by Wyndham is now seeking a Front Desk Agent to join our team at the La Quinta by Wyndham Sunrise Sawgrass Mills location in Sunrise , Florida . **Job Summary** The Guest Service Agent is responsible for providing attentive,...

  • Front Desk Agent

    3 weeks ago


    Fort Mill, United States StepStone Hospitality Full time

    Job Title: Front Desk Agent for the 3pm-11pm shift Our company is seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for customer service. As a Front Desk Agent, you will be the first point of contact for our guests, so it is important that...

  • Front Desk Agent

    1 month ago


    Fort Lauderdale, United States Elwyn Full time

    As a Front Desk Associate, youll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; ch Front Desk, Agent, Customer Service, Overnight, Hotel, Healthcare, Skills

  • Front Desk Agent

    3 weeks ago


    Fort Mill, United States StepStone Hospitality Inc. Full time

    Job DescriptionJob DescriptionDescription:Job Title: Front Desk Agent for the 3pm-11pm shiftOur company is seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for customer service. As a Front Desk Agent, you will be the first point of contact...

  • Front Desk Agent

    1 month ago


    Fort Mill, United States Comfort Inn At The Park Mill Full time

    Front Desk Agent Overview The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities: ...

  • Front Desk Agent

    2 months ago


    Fort Mill, United States Comfort Inn At The Park Mill Full time

    Job DescriptionJob DescriptionFront Desk Agent OverviewThe Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest...

  • Front Desk Agent

    1 month ago


    Fort Lauderdale, United States Lodging Dynamics Full time

    Location:AC Hotel Ft. Lauderdale BeachAbout Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission,...


  • Fort Lauderdale, United States Wyndham Hotels & Resorts Full time

    ** Front Desk Service Agent** Location: Plantation, FL, US Property Name: La Quinta by Wyndham Plantation - SW 6th Street Req Id: 14210 **Job Summary** The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and...

  • Front Desk Agent

    3 months ago


    Fort Wayne, United States Crestline Hotels & Resorts Full time

    ** Front Desk Agent** ** Front Desk Agent** This is a Part-Time position (Weekend Evenings Availablity) **Overview** The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and...

  • Front Desk Agent

    2 months ago


    Fort Lauderdale, United States Performance Hospitality Full time

    Job DetailsJob Location B Ocean Resort - Fort Lauderdale, FL Education Level High School Travel Percentage None Job Shift Any Job Category Entry Level Description The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical...

  • Front Desk Agent

    3 months ago


    Fort Myers, United States Auro Hotels Full time

    ** Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT02709 Showing 1 location **Job Details** **Description** **Residence Inn by Marriott Sanibel/Ft Myers is seeking a dynamic Front Desk Agent/Relief Night Audit for their busy hotel! Compensation is competitive based on experience. Must have open availability, including...

  • Front Desk Agent

    3 days ago


    Fort Lauderdale, United States Reclamation Center, LLC Full time

    **[Front Desk Medical Agent **[Job description [Responsibilities: - Greet and welcome guests/staff in a friendly and professional manner - Check-in and check-out guests/ staff, ensuring accuracy of information - Answer phone calls and respond to staff inquiries - Assist with Project planning and coordination - Provide exceptional customer service to ensure...

  • Guest Services Agent

    3 months ago


    Fort Lauderdale, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent (Front Desk)** Location: Plantation, FL, US, 33324 Property Name: La Quinta by Wyndham Ft. Lauderdale - Plantation Req Id: 15933 La Quinta by Wyndham is now seeking a Guest Services Agent (Front Desk) to join our team at the La Quinta by Wyndham Ft. Lauderdale - Plantation location in Plantation , Florida . **Job Summary** The Guest...

  • Front Desk Agent

    3 months ago


    Fort Collins, United States Hostmark Hospitality Full time

    ** Front Desk Agent** ** Courtyard Fort CollinsFort Collins, CO** As a Front Desk Agent, you will: * Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. * Welcome and serve guests in person and over the phone everyday. * Enjoy solving problems, be comfortable using a computer to check guests...