Patient Services Representative

4 days ago


West Nyack, New York, United States Optum Full time
Opportunities with Optum

At Optum, we're dedicated to helping people live healthier lives and making the health system work better for everyone. We're seeking a skilled Patient Services Representative to join our team in the Tri-State region.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors, ensuring a positive experience in our office.
  • Register patients, verify insurance information, and collect payments in a timely and accurate manner.
  • Work collaboratively with the care team to support the vision and mission of the organization.
  • Maintain accurate and up-to-date patient records, including demographic and insurance information.
  • Communicate effectively with patients, staff, and management to ensure seamless operations.
  • Perform various administrative tasks, including scheduling appointments, handling referrals, and preparing reports.
Requirements
  • High school diploma or equivalent required; 1+ years of customer service or healthcare experience preferred.
  • Intermediate level of computer proficiency, including experience with electronic health records and scheduling programs.
  • Strong organizational and time management skills, with ability to multitask and prioritize tasks.
  • Excellent verbal and written communication skills, with ability to work well under pressure in a fast-paced environment.
What We Offer

As a Patient Services Representative with Optum, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You'll be part of a dynamic team that's passionate about delivering exceptional patient care and making a difference in the lives of others.



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