Sales Operations Manager

5 days ago


Arlington, United States US Main Full time

Title: Sales Operations Manager
Location: Remote
Duration: 12+ Months
Pay: $35-$40/hour on w2


Responsibilities

Manage regional CRM (T360) operations and adherence to Group Customer Relationship Management system policy
Train and on-board new users for T360
Assist users with functional issues related to T360 KISS ticket
Host bi-weekly call with NORAM Sales Ops team
Build monthly OI reports as required by their respective sales management (growth meeting and other reports)
Attend Sales Operations Leadership Team meetings once a quarter in-person and as-needed
Submit requests to Advisory Groups meeting held by central team to benefit NORAM’s Sales Ops process
Draw up best practices and circulate them within the community of local sales operations and central administrators
Upon proposal of corporate Sales Operations, take part in user testing when major changes are made to the application
Support GBU, Domains and sectors in their specific needs (SRA monthly OI review) as required
Support local functions with T360 relevant data and analysis (Sales, Strategy, Marketing, Finance reports)
Manage local SER and OIR reviews



Qualifications

Required:

Strong interpersonal and team working skills
Robust presentation and writing capabilities
Solid experience with Excel macros and data analytical skills
Strong facility with CRM applications and MS Office

Preferred:

8 years of experience in aerospace & defense or high technology industry in either business development, sales, marketing, finance or project management roles.
MBA or Master’s Degree in finance



Education:

Bachelor’s degree in Engineering, Business, Economics or related course of study with at least 5 years of experience in aerospace & defense or high technology industry in either business development, sales, marketing, finance or project management roles, or an equivalent combination of education and experience.



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