Customer Advocate
1 week ago
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You'll Get
- Competitive weekly base pay starting at $XX/hour.
- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
- View all our health, wealth and life offerings at www.safelitebenefits.com.
- Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
- Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
- Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
- Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
- Review orders from the national contact center and manage dealer part orders and special accounts.
- All other duties as assigned.
- High School Diploma/GED/Equivalent required.
- Experience: 1-3 years telephone operations or business administration experience required.
- Ability to provide world class customer service in a changing, fast-paced operation.
- Present a professional appearance and wear personal protective equipment.
- Ability to travel up to 10%.
#LI-RECRUITERTAG
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
-
Customer Advocate
1 week ago
Palm Beach, United States Safelite Full timeDoes this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is...
-
Customer Support Advocate
3 weeks ago
Palm Harbor, United States Prospect Promos Full timeJob DescriptionJob DescriptionAt Prospect Promotions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicatedCustomer Support Advocate Team. Their determined efforts in providing our clients with excellent customer service have overall improved the...
-
Customer Delivery Advocate
2 months ago
Myrtle Beach, United States Carvana Full timeCustomer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's d Advocate, Delivery, Customer Experience, Vehicle, Customer, Retail, Automotive
-
Medical Office Assistant
4 days ago
Round Lake Beach, Illinois, United States Advocate Health Full timeJob Summary:The Medical Office Assistant plays a vital role in supporting the delivery of high-quality patient care in the Advocate Walgreens Clinics. This position is responsible for providing clinical and administrative support to Advanced Practice Clinicians, ensuring a seamless patient experience.Key Responsibilities:Assist with patient registration,...
-
Lead Patient Advocate
2 weeks ago
Palm Beach Gardens, Florida, United States AYR Wellness Full time**Position at AYR Wellness** **Company Overview** AYR Wellness is a publicly traded, multi-state cannabis enterprise with over 85 dispensaries. We are among the largest producers of premium cannabis in the United States, dedicated to being a force for good. Our people are central to our mission, and we are committed to fostering progress and positive...
-
Claims Customer Service Advocate III
3 weeks ago
Myrtle Beach, United States BlueCross BlueShield of South Carolina Full timeWe are currently hiring for a Claims Customer Service Advocate III to join BlueCross BlueShield of South Carolina. In this role as a Claims Customer Service Advocate III, you will provide prompt, accurate, thorough, and courteous responses to all com Customer Service, Claims, Advocate, Service, Processing, Retail, Healthcare, Customer
-
Advocate Walgreens Clinic Medical Office
3 weeks ago
Round Lake Beach, United States Advocate Health Full timeJob Posting Title: Advocate Walgreens Clinic Medical Office - Full Time - Round Lake Beach Job Description Summary: The Medical Office Assistant (MOA) is responsible for a variety of clinical, clerical and coordination services to support high quality, cost-effective patient care in the Advocate/Aurora Clinics at Walgreens. The MOA supports virtual patient...
-
Patient Advocate
3 days ago
Palm Bay, Florida, United States Liberty Health Sciences Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at Liberty Health Sciences. As a Patient Advocate, you will be responsible for providing exceptional customer service and creating a positive experience for our patients.Key ResponsibilitiesProvide knowledge and expertise to patients regarding our premium...
-
FCMB Claims Customer Service Advocate II
1 month ago
Myrtle Beach, United States BlueCross BlueShield of South Carolina Full timeWe are currently hiring for a Claims Customer Service Advocate II to join BlueCross BlueShield of South Carolina. In this role as a Claims Customer Service Advocate II and as a Government Customer Service team member, you will be responsible for resp Customer Service, Claims, Advocate, Processing, Service, Retail, Healthcare, Customer
-
FCMB Claims Customer Service Advocate II
4 weeks ago
Myrtle Beach, United States BlueCross BlueShield of South Carolina Full timeResponsible for responding to routine correspondence and telephone inquiries pertaining to claims or appeals. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Description 60% Researches and responds Customer Service, Claims, Advocate, Processing, Service, Retail, Healthcare
-
Customer Service Representative
2 days ago
Palm Beach, Florida, United States Safelite Group, Inc. Full timeAbout the Role:The Customer Advocate is a vital position at Safelite Group, Inc., serving as the first point of contact for customers. This role requires a highly organized and energetic professional who can deliver exceptional customer experiences through every interaction.Key Responsibilities:Welcome in-shop customers and resolve their concerns efficiently...
-
Customer Service Advocate
7 days ago
Virginia Beach, Virginia, United States LoanCare Full timeAbout LoanCareLoanCare is a leading national provider of mortgage loan subservicing, known for superior customer support and digital innovation. With over 30 years of experience, we manage over $300 billion in asset value.Job SummaryWe are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer service...
-
Customer Success Advocate
6 days ago
Huntington Beach, California, United States Valer Full timeAbout the RoleValer is a cloud-based application automating healthcare revenue operations and providing connectivity solutions among healthcare insurers and providers. We are committed not only to improving but transforming healthcare.Job SummaryWe are seeking a highly skilled Client Success Associate to join our team. As a Client Success Associate, you will...
-
Claims Customer Service Advocate II
3 days ago
Myrtle Beach, South Carolina, United States BlueCross BlueShield of South Carolina Full timeJob SummaryWe are seeking a highly skilled Claims Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. As a Claims Customer Service Advocate II, you will be responsible for providing exceptional customer service to our members by responding to routine correspondence and telephone inquiries related to claims or appeals.Key...
-
Customer Service Advocate
2 weeks ago
Dania Beach, Florida, United States Marriott Hotels & Resorts Full timeRole OverviewAs a Hospitality Experience Coordinator, your primary focus will be on enhancing the overall experience of our guests. This role goes beyond the standard check-in and check-out processes; it is about creating a memorable and distinctive stay for each visitor.Key ResponsibilitiesProactively engage with guests to understand their needs and...
-
Member Services Advocate
2 days ago
Long Beach, California, United States HealthCHEC Full timeAbout the RoleWe are seeking a highly skilled and compassionate Member Services Advocate to join our team at HealthCHEC. As a Member Services Advocate, you will play a critical role in ensuring our members receive exceptional service and support.Key ResponsibilitiesMember Advocacy: Serve as a point of contact for member questions and concerns regarding...
-
Member Services Advocate
4 days ago
Long Beach, California, United States HealthCHEC Full timeAbout the RoleWe are seeking a highly skilled and compassionate Member Services Advocate to join our team at HealthCHEC. As a Member Services Advocate, you will play a critical role in ensuring the satisfaction of our members by providing exceptional customer service and support.Key ResponsibilitiesMember Support: Serve as a point of contact for member...
-
Customer Care Advocate
2 weeks ago
Palm Harbor, Florida, United States Liberty Health Sciences Full timePosition: Patient Support Specialist at Liberty Health SciencesCompany Overview:Liberty Health Sciences is a prominent multi-state cannabis organization dedicated to providing high-quality cannabis products and services. We strive to make a positive impact in our communities while fostering an inclusive and diverse workplace that encourages growth and...
-
Patient Advocate Part-Time
3 months ago
Palm Harbor, United States Liberty Health Sciences Full timeDescription Position at Liberty Health Sciences Company Description AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about...
-
Patient Advocate
4 days ago
Daytona Beach, Florida, United States AYR Wellness Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at AYR Wellness. As a Patient Advocate, you will be responsible for providing exceptional customer service and creating a personalized experience for our patients.Key ResponsibilitiesCustomer Service: Provide knowledgeable and empathetic support to patients,...