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Medical Office Assistant

2 months ago

Round Lake Beach, Illinois, United States Advocate Health Full time

Job Summary:

The Medical Office Assistant plays a vital role in supporting the delivery of high-quality patient care in the Advocate Walgreens Clinics. This position is responsible for providing clinical and administrative support to Advanced Practice Clinicians, ensuring a seamless patient experience.

Key Responsibilities:

  • Assist with patient registration, including demographic documentation, insurance processing, and appointment scheduling.
  • Facilitate waiting room management and patient rooming processes.
  • Complete vital signs and point-of-care testing on patients.
  • Monitor supply inventory and order clinical and office supplies.
  • Develop and maintain collaborative relationships with peers, APCs, and leadership to support patient care delivery.
  • Ensure a safe, professional, and organized clinic environment.

Requirements:

  • Basic Life Support (BLS) certification issued by the American Heart Association (AHA) required within 21 days of start date.
  • High school diploma or GED.
  • Preferred 1-2 years of experience in a clinical or customer service setting.

Preferred Qualifications:

  • Effective communication and interpersonal skills.
  • Proficient computer skills, including typing, navigation, and use of electronic medical records systems.

Working Conditions:

  • Travel between clinic sites may be required.
  • Flexible hours and rotating weekends.
  • Ability to perform physical tasks, such as lifting supplies and moving equipment.