Customer Service Advocate

2 months ago


Dania Beach, Florida, United States Marriott Hotels & Resorts Full time
Role Overview

As a Hospitality Experience Coordinator, your primary focus will be on enhancing the overall experience of our guests. This role goes beyond the standard check-in and check-out processes; it is about creating a memorable and distinctive stay for each visitor.

Key Responsibilities
  • Proactively engage with guests to understand their needs and preferences.
  • Deliver a variety of services that contribute to a seamless guest experience.
  • Assist in resolving any issues that may arise during the guest's stay.
  • Collaborate with other departments to ensure guest satisfaction.
Qualifications

The ideal candidate will possess a strong commitment to customer service and a passion for hospitality. You should be able to communicate effectively and work well in a team-oriented environment.



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