Current jobs related to ASM/Service Advisor - Huntington Beach - Toyota of Huntington Beach

  • Event Coordinator

    1 week ago

    Huntington, West Virginia, United States ASM Global Full time

    Job SummaryASM Global is seeking a highly skilled and detail-oriented Event Staff member to join our team. As an Event Staff member, you will play a critical role in ensuring the success of our events by providing exceptional customer service, coordinating event logistics, and supporting our event teams.Key ResponsibilitiesCoordinate with event managers to...

  • Automotive Service Advisor

    4 months ago

    Long Beach, United States Harbor Auto Group Full time

    Job DescriptionJob DescriptionWe are growing and business is booming.   We are currently interviewing for Experienced Service Advisors (ASM's) to join our team.  Please read this entire description before applying. This is NOT an entry level position. We are looking for NICE, motivational, encouraging, fun, HAPPY, leaders who value a team...

  • Event Service Specialist

    2 weeks ago

    Long Beach, California, United States ASM Global Full time

    Position Title: Event Service SpecialistDepartment: ASM GlobalReports To: Food & Beverage ManagerFLSA Status: Non-ExemptCompensation: $19.00 per hourASM Global, a leader in the management of public assembly venues, is seeking an enthusiastic Event Service Specialist. This role is pivotal in ensuring positive interactions with guests while providing...

  • Event Service Specialist

    2 weeks ago

    Long Beach, California, United States ASM Global Full time

    Position Title: Event Service SpecialistDepartment: ASM GlobalReports To: Food & Beverage ManagerFLSA Status: Non-ExemptCompensation: $19.00 per hourASM Global, a leader in the management of public assembly venues, is seeking a dedicated Event Service Specialist. This role is pivotal in ensuring exceptional guest experiences during events by providing...

  • Event Service Specialist

    3 weeks ago

    Long Beach, California, United States ASM Global Full time

    Position Title: Event Service SpecialistDepartment: ASM GlobalReports To: Food & Beverage ManagerFLSA Status: Non-ExemptCompensation: $19.00 per hourASM Global, a leader in the management of public assembly venues, is seeking an Event Service Specialist. This role is essential in ensuring positive interactions with guests while providing exceptional service...

  • Event Service Attendant

    3 weeks ago

    Long Beach, California, United States ASM Global Full time

    SALARY:$15.50 an hour ASM Global, a leader in the management of public assembly venues, is currently seeking a dedicated Banquet Server to join our team. The Banquet Server plays a crucial role in ensuring exceptional guest experiences by providing friendly and efficient service. Servers are expected to be attentive to guests' needs, creating an atmosphere...

  • Culinary Service Runner

    3 weeks ago

    Long Beach, California, United States ASM Global Full time

    Job Title: Food and Beverage RunnerDepartment: OperationsReports To: F&B ManagerFLSA Status: Non-ExemptSalary: $18 per hourASM Global, a leader in the management of public assembly venues, is seeking a dedicated Food and Beverage Runner. This role is crucial for ensuring timely delivery of products to various concession stands.Key Responsibilities:Deliver...

  • Food and Beverage Service Associate

    1 week ago

    Long Beach, California, United States ASM Global Full time

    Job Title: Food and Beverage RunnerJob Summary:ASM Global, a leading provider of public assembly facilities, is seeking a highly motivated and detail-oriented Food and Beverage Runner to join our team at the Long Beach Convention and Entertainment Center. As a Food and Beverage Runner, you will play a critical role in delivering products to concession stands...

  • Event Service Specialist

    3 weeks ago

    Long Beach, California, United States ASM Global Full time

    SALARY:$15.50 an hour ASM Global, a leader in the management of public assembly venues, is seeking a dedicated Banquet Server to join our team at a premier convention and entertainment center. As a Banquet Server, you will play a crucial role in ensuring positive guest experiences by providing friendly and efficient service. Our servers are expected to be...

  • Food Service Runner

    7 days ago

    Long Beach, California, United States ASM Global Full time

    Job Summary:We are seeking a highly motivated and proactive Food Service Runner to join our team at ASM Global. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of food and beverages to our customers.Key Responsibilities:Deliver food and beverages to customers in a timely and efficient manner.Provide...

  • Customer Service/Technical Advisor

    1 month ago

    Huntington Beach, United States Eastridge Full time

    Job DescriptionJob DescriptionEastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities. We are urgently hiring a Customer Service/Technical Advisor for one of the area's premier fixture retailers. This role is integral to maintaining our...

  • Client Service Coordinator

    4 days ago

    Osage Beach, Missouri, United States Advisor Employee Services Full time

    Job Description:Job Title: Client Service AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Service Administrator to join our team at Advisor Employee Services. As a Client Service Administrator, you will be responsible for providing exceptional client service, managing client relationships, and supporting our financial...

  • Steward/Dishwasher

    3 days ago

    Long Beach, California, United States ASM Global Full time

    Job Summary:ASM Global, a leading provider of public assembly facilities, is seeking a highly motivated and detail-oriented Steward/Dishwasher to join our team at the Long Beach Convention and Entertainment Center. As a key member of our food service team, you will be responsible for maintaining a clean and sanitary environment in the kitchen, ensuring the...

  • Client Advisor

    2 days ago

    Huntington Beach, California, United States VinFast Full time

    About the RoleWe are seeking a highly motivated and customer-focused Client Advisor to join our team at VinFast. As a Client Advisor, you will be responsible for providing exceptional customer experiences, engaging with clients to generate brand and product excitement, and guiding clients through the process of becoming VinFast vehicle owners.Key...

  • Executive Chef

    1 day ago

    Long Beach, California, United States ASM Global Full time

    About the RoleWe are seeking a highly skilled Sous Chef to join our team at the Long Beach Convention & Entertainment Center. As a key member of our culinary team, you will be responsible for overseeing the preparation and presentation of high-quality food products.Key ResponsibilitiesSupervise and coordinate the activities of the hot kitchen, including...

  • Facility Sanitation Specialist

    3 weeks ago

    Long Beach, California, United States ASM Global Full time

    Position: Facility Sanitation Specialist Department: Cleaning Services Reports To: Cleaning Services Manager FLSA Status: Non-Exempt (Part Time) SALARY: $22.00 Per Hour Overview: ASM Global, a prominent entity in the management of public assembly venues, is in search of a committed individual for the position of Facility Sanitation Specialist. This role...

  • Culinary Specialist

    7 days ago

    Long Beach, California, United States ASM Global Full time

    About the RoleWe are seeking a skilled Line Cook to join our team at ASM Global. As a key member of our culinary team, you will be responsible for preparing and cooking food items to the highest standards of quality and presentation.Key ResponsibilitiesFood Preparation: Prepare and cook food items according to established recipes and quality standards.Timely...

  • Executive Sous Chef

    4 days ago

    Long Beach, California, United States ASM Global Full time

    About the RoleASM Global is seeking a highly skilled and experienced Executive Sous Chef to join our team at the Long Beach Convention & Entertainment Center. As a key member of our culinary team, you will be responsible for overseeing the daily operations of the hot kitchen, including supervising and coordinating the activities of cooking personnel.Key...

  • Executive Chef Assistant

    1 week ago

    Long Beach, California, United States ASM Global Full time

    About the RoleASM Global is seeking a highly skilled and experienced Sous Chef to join our team at the Long Beach Convention & Entertainment Center. As a key member of our culinary team, you will be responsible for overseeing the daily operations of the hot kitchen, ensuring the highest quality of food and exceptional customer service.Key...

  • Beverage Service Specialist

    3 weeks ago

    Long Beach, California, United States ASM Global Full time

    ASM Global, a leader in the management of public assembly venues, is seeking a dedicated Bartender to join our team at a premier event center. This role is crucial for delivering exceptional customer service during events, ensuring guest satisfaction, and maintaining accurate financial transactions, including inventory management.Key Responsibilities: - Set...

ASM/Service Advisor

4 months ago

Huntington Beach, United States Toyota of Huntington Beach Full time
Job Title: ASM/Service Advisor

Department: Service

Reports to: Service Manager

FLSA Status: Exempt

Position Summary:

Essential Duties & Responsibilities:

  • Maintain Customer Satisfaction Index (CXI) rating as set by service manager.
  • Maintain the prescribed standard for "hours per customer repair order written"
  • Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
  • Communicate with customer to determine the nature of their mechanical problem(s).
  • Obtain accurate customer and vehicle data.
  • Test-drive vehicle as necessary.
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
  • Lift the hood of every vehicle and look underneath for potential additional repair needs.
  • If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
  • Notify dispatcher of incoming work.
  • Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
  • Establish each customer's method of payment. Obtain approval of credit, if necessary.
  • Obtain customer's signature on repair order; provide customer with a copy.
  • Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
  • Handle telephone inquiries regarding work in process and appointments.
  • Compare final invoice with original repair order.
  • Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
  • Deliver vehicle to customer and answer any questions.
  • Maintain follow up program on additional items found in need of repair.
  • Attend meetings as scheduled.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Ensure that work areas and customer waiting areas are kept clean.


Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.

THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN "ALL-INCLUSIVE" LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.

Signature (Employee) Date

Signature (Supervisor) Date