![Eastridge](https://media.trabajo.org/img/noimg.jpg)
Customer Service/Technical Advisor
4 weeks ago
Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities. We are urgently hiring a Customer Service/Technical Advisor for one of the area's premier fixture retailers. This role is integral to maintaining our promise of delivering superior customer service. Reporting directly to the Director of Customer Service, the Technical Advisor's mission is to provide top-tier service and support to a dynamic customer base. As the first point of contact, you will handle technical calls and emails, troubleshoot issues, and walk customers through installation processes for our extensive bathroom and kitchen product line. Your goal will be to build strong relationships with customers, earning their loyalty and trust. If you meet the qualifications and are interested in this exciting opportunity, apply today for immediate consideration.
Key Responsibilities:
- Answer technical calls and emails, actively listening to identify and resolve issues.
- Provide detailed technical support to territory reps, homeowners, plumbers, installers, and showrooms.
- Guide customers through the installation process, offering troubleshooting advice and solutions.
- Input warranty and replacement orders, resolving customer inquiries and providing technical assistance.
- Collaborate with Customer Service, Production, and Engineering teams to address and resolve inquiries.
- Handle a range of customer issues, from product installation to resolving warranty concerns.
- Perform additional assignments as directed by the manager.
Personal Attributes/Skills Required:
- Fluent in reading, writing, speaking, and understanding English.
- Excellent interpersonal, organizational, and communication skills, both verbal and written.
- Ability to explain complex technical information in an easy-to-understand manner.
- Strong technical troubleshooting skills and a proactive approach to problem-solving.
- Attention to detail, accuracy, and the ability to resolve discrepancies.
- Proficiency with miscellaneous office equipment (e.g., calculators, computers, copiers).
Education and Experience:
- High School diploma or GED certificate required.
- Minimum of one (1) year of experience with the installation of residential kitchen and bathroom plumbing fixtures.
- At least six (6) months of customer service experience.
- Proficiency in Microsoft Windows and all Microsoft Office applications.
- Knowledge of residential building codes is a plus.
- Experience in a manufacturing environment is a plus.
- Experience working with a fully integrated ERP system is a plus.
- Experience with a CRM/case management system is a plus.
Benefits: Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge’s temporary employees.From time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment.Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
#IPRO
-
Customer Service Advisor
1 week ago
Huntington Beach, California, United States Element Materials Technology Full timeClient Service Representative Overview:Element Materials Technology is seeking a dedicated Client Service Representative to enhance our dynamic team. This role is pivotal in fostering customer loyalty through the development and management of relationships with our valued clients. The representative will diligently monitor and track orders to ensure timely...
-
Associate Wealth Advisor
1 month ago
Newport Beach, United States Mariner Advisor Network Full timeMariner Independent is looking for an Associate Wealth Advisor in Newport Beach, CA. This is a full-time opportunity with Ocean Heights Advisors, an employee owned financial advisory and investment management company affiliated with Mariner Advisor Network.The Associate Wealth Advisor will work directly with wealth management teams to support them in the...
-
Associate Wealth Advisor
1 month ago
Newport Beach, United States Mariner Advisor Network Full timeMariner Independent is looking for an Associate Wealth Advisor in Newport Beach, CA. This is a full-time opportunity with Ocean Heights Advisors, an employee owned financial advisory and investment management company affiliated with Mariner Advisor Network.The Associate Wealth Advisor will work directly with wealth management teams to support them in the...
-
Technical Support Specialist
1 week ago
Huntington Beach, California, United States Eastridge Full timeJob OverviewEastridge Workforce Solutions is a prominent provider of workforce management solutions, dedicated to linking skilled professionals with rewarding career paths. We are currently seeking a Customer Service/Technical Advisor for a leading fixture retailer in the region. This position is crucial for upholding our commitment to exceptional customer...
-
Customer Support Technical Specialist
1 week ago
Huntington Beach, California, United States Kimco Staffing Services Full timeJob OverviewBecome a Key Player as a Customer Support Technical SpecialistAre you dedicated to resolving issues and assisting clients? Do you possess strong troubleshooting skills and a comprehensive understanding of plumbing products? If this resonates with you, we have a rewarding position available.Position Title: Customer Support Technical Specialist...
-
Customer Support and Technical Specialist
1 week ago
Huntington Beach, California, United States Eastridge Full timeJob OverviewEastridge Workforce Solutions stands as a premier provider of workforce management solutions, dedicated to linking skilled professionals with rewarding career paths. We are actively seeking a Customer Support and Technical Specialist for a leading fixture retailer in the region. This position plays a crucial role in upholding our commitment to...
-
Customer Service Advisor
3 months ago
Panama City Beach, United States Pep Boys Full time**** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 111805 **Category:** Service Desk **Position Summary** Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at...
-
Customer Advisor
2 months ago
Miami Beach, United States Ermenegildo Zegna N.V. Full timeABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO,...
-
Service Advisor
1 day ago
Myrtle Beach, South Carolina, United States Redline Powersports Full timeJob DescriptionJob Summary:We are seeking a highly skilled and customer-focused Service Advisor to join our team at Redline Powersports. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Advise customers on necessary services and routine maintenance to ensure their...
-
Experienced Automotive Service Advisor/Writer
19 hours ago
Huntington, New York, United States Westbury Jeep Chrysler Dodge Inc Full timeJob DescriptionAt Westbury Jeep Chrysler Dodge Inc, we are seeking a highly skilled and experienced Automotive Service Advisor/Writer to join our team. As a key member of our service department, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our dealership.Key Responsibilities:Schedule Service...
-
Automotive Service Advisor/Writer Professional
20 hours ago
Huntington, New York, United States Westbury Jeep Chrysler Dodge Inc Full timeJob DescriptionAt Westbury Jeep Chrysler Dodge Inc, we are seeking a highly skilled and experienced Automotive Service Advisor/Writer to join our team. As a key member of our service department, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our dealership.Key Responsibilities:Schedule Service...
-
Service Advisor
2 weeks ago
Mastic Beach, United States MyCareersFuture Full timeRoles & Responsibilities Job Description: Service Advisor in automotive industry acts as a bridge between customer and service department. they assess, suggest, schedule, and ensure customer satisfaction. Core Responsibilities: - Prepare accurate accident repair estimates and provide a necessary supplementary estimate. - Provide guidance and...
-
Client Services Technical Advisor
4 days ago
Palm Beach Gardens, Florida, United States Zimmer Biomet Full time**Position Overview**Zimmer Biomet is a prominent leader in medical technology, dedicated to enhancing the quality of life for individuals globally. We are excited to present an opportunity to join our new venture, ZimVie, which is being established through the spin-off of our Spine, Dental, and Bone Healing divisions. This new entity is backed by...
-
Customer Service Associate
2 weeks ago
Huntington Beach, United States EVS Inc Full time $800 - $1,200Job DescriptionJob Description A thriving Customer Service and Sales firm, we are a dynamic team that serves the Santa Ana community with the best service options. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue...
-
Nissan Service Advisor
4 weeks ago
Pompano Beach, United States Serpentini Automotive Group Full timeJob DescriptionJob DescriptionService Advisor Location: Performance Nissan, Pompano Beach, FloridaJob Description:Performance Nissan in Pompano Beach, Florida, is seeking an experienced and motivated **Service Advisor** to join our dynamic team. If you have a passion for the automotive industry and a proven track record of success in a franchised...
-
Nissan Service Advisor
3 months ago
Huntington Station, United States Nissan of Huntington Full timeJob DescriptionJob DescriptionJob descriptionWe know that Service Advisors are the face of our business, and that you see more customers per day than our best Sales Consultants! Come join our team and be part of one of the region's largest family owned Dealership Groups(35 stores and growing) - PSD Autogroup. PSD Auto group operates 9 stores on Long...
-
Service Advisor
3 months ago
Palm Beach Gardens, United States Mercedes-Benz of North Palm Beach Full timeThe Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers.By his/her actions, the Service Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction.The Service Advisor is the dealership's first-line customer relations and service sales representative. At...
-
Experienced Automotive Service Advisor/Writer
4 weeks ago
Huntington, United States Disability Solutions Full timeHuntington Volvo is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to create exceptional value and...
-
Huntington, United States Westbury Jeep Chrysler Dodge Inc Full timeHuntington Volvo is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Join our team for a professional work environment, continuous training, and the opportunity to be part of one of Long Island's most successful auto groups.At VIP, our purpose is to create exceptional value and...
-
Sr Customer Advisor
3 weeks ago
North Palm Beach, United States NextEra Energy Resources Full timeEmployees in this role provide superior customer service resulting in improved customer satisfaction scores by developing and enhancing relationships with new and existing key assigned customers at local, regional and national levels, and ensuring cu Advisor, Customer Service, Retail, Customer