Group Reservations Coordinator

7 days ago


Sunset Island, United States Marriott International, Inc Full time
Additional Information
Job Number24196138
Job CategoryReservations
LocationThe Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States, 33140VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

MIRJ

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.



  • Johns Island, South Carolina, United States Primland Resort Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Reservations Agent to join our team at Primland Resort. As a key member of our reservations team, you will be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless guest experience.Key Responsibilities:Provide professional and friendly service to...


  • Johns Island, South Carolina, United States The Dunlin Full time

    Job OverviewThe Dunlin is seeking a skilled Reservations Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless reservation experience.Key ResponsibilitiesRespond to guest inquiries regarding room reservations, availability, and general questions about...


  • Johns Island, South Carolina, United States Kiawah Island Golf Resort Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Kiawah Island Golf Resort. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of perfect.Key ResponsibilitiesProvide personalized service to guests,...


  • Marco Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24189355Job CategoryFinance & AccountingLocationJW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States, 34145VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Assist hotel group guests to ensure a successful event by being the housing...


  • Staten Island, New York, United States Evolution Research Group Full time

    Job Title: Clinical Research CoordinatorJob Summary:We are seeking a highly motivated and detail-oriented Clinical Research Coordinator to join our team at Evolution Research Group. As a Clinical Research Coordinator, you will play a critical role in the conduct of clinical trials, ensuring the highest level of quality and compliance with regulatory...


  • Staten Island, New York, United States Tandym Group Full time

    Job Title: Registered NurseA leading healthcare organization in New York City is seeking a licensed Registered Nurse (RN) to provide medical oversight and training for individuals with intellectual and developmental disabilities residing in group homes.About the Opportunity:This part-time role requires the Registered Nurse (RN) to coordinate annual and...


  • Staten Island, New York, United States Evolution Research Group Full time

    Job Title: Senior Clinical Research CoordinatorAbout the Role:We are seeking a highly skilled Senior Clinical Research Coordinator to join our team at Evolution Research Group. As a Senior Clinical Research Coordinator, you will be responsible for completing all study-related procedures, distributing study medication and instructions to research subjects,...


  • Sunset, United States The Reserve Full time

    Job Title: Orchard House ServerAt The Reserve, we are seeking a highly skilled and experienced server to join our team at Orchard House. As a server, you will play a vital role in providing exceptional dining experiences for our members and guests.Key Responsibilities:Coordinate the entire service station, ensuring seamless communication with front and back...


  • Sunset, United States The Reserve Full time

    Job Summary: We are seeking a skilled Server to join our team at The Reserve. As a Server, you will be responsible for providing exceptional dining experiences for our guests. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.Key Responsibilities:Coordinate the entire service...

  • Event Coordinator

    4 weeks ago


    Bainbridge Island, Washington, United States Bloedel Reserve Full time

    Job SummaryWe are seeking a highly skilled and experienced Event Manager to join our team at Bloedel Reserve. The successful candidate will be responsible for planning, coordinating, and executing a wide range of events, including outdoor performances, fundraising galas, weddings, and seasonal exhibits.Key ResponsibilitiesManage the overall production of...


  • Staten Island, New York, United States Evolution Research Group Full time

    Job Summary:The Evolution Research Group is seeking a highly organized and detail-oriented Medical Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our clinical research team.Responsibilities:Answer and direct phone calls, greet...


  • Staten Island, New York, United States Quality Talent Group Full time

    Job Title: Weekend Clinical Coordinator RNJob Summary:We are seeking an experienced RN Clinical Coordinator to work weekends at our Skilled Nursing Facility. The ideal candidate will have prior experience in long-term care and excellent communication skills.Responsibilities:Supervise nursing staff on weekendsEstablish and implement employee policies and...


  • 1701 Sunset, United States Houston Methodist Full time

    At Houston Methodist, the Senior Clinical Physician Support Coordinator position is responsible for leading the efforts for improved use, personalization and adoption of physician related technologies. This position provides direct support to providers and facilitates optimized use of the systems and serves as a liaison between Information Technology (IT)...


  • Sunset Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24189677Job CategoryGolf, Fitness, & EntertainmentLocationThe Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States, 33140VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property....


  • Blue Island, Illinois, United States NY Common Pantry Full time

    Job Title: Operations CoordinatorNY Common Pantry is seeking an experienced Operations Coordinator to join our team. The successful candidate will be responsible for implementing and maintaining an organized system of tracking and addressing all operations-related concerns at all NYCP locations.The Operations Coordinator will work closely with the Manager of...

  • Orchard House Server

    2 months ago


    Sunset, United States The Reserve Full time

    Job Type Full-time Description Orchard House ServerJob Description: Continuously upholds The Reserve at Lake Keowee's mission, values, and service expectations in everyday work performance. Server is responsible for coordinating entire service station, and communicating with the front and back of the house personnel to provide a dining experience that...

  • Logistics Coordinator

    4 weeks ago


    Long Island City, United States Air Sea Packing Group Full time

    Job Title: Logistics CoordinatorWe are seeking a skilled Logistics Coordinator to join our team at Air Sea Packing Group. The ideal candidate will have experience in furniture transport, fine art handling, and logistics. Key responsibilities include delivering, receiving, and transporting furniture, artwork, and other merchandise to residential and...


  • Long Island City, United States Black House Group, Inc. Full time

    Event Production AssistantBlack House Group, Inc. is seeking a highly organized and detail-oriented Event Production Assistant to join our team. As a key member of our production team, you will assist with the setup, execution, and strike of events in the New York City Metro Area.Responsibilities:Assist with event setup, including loading and unloading...


  • Pawleys Island, United States Divine Dining Group Full time

    Pawley's Raw Bar is currently seeking a Host to join their team. The ideal candidate will have previous experience in a fast-paced, restaurant setting and be able to work a flexible schedule, including weekends and holidays.The successful candidate will possess excellent hospitality skills, be friendly, energetic, and positive, with a keen eye for...

  • Logistics Coordinator

    4 weeks ago


    Long Island City, United States Air Sea Packing Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Logistics Coordinator to join our team at Air Sea Packing Group. The successful candidate will be responsible for ensuring the smooth operation of our loading dock activities, including inbound and outbound shipments.Key ResponsibilitiesMonitor and assist in all loading dock activities,...