Front Desk Nights and Weekends

5 days ago


Fargo, United States Massage Envy (NCT Company d.b.a.) Full time
Benefits:
  • Bonus based on performance
  • Company parties
  • Flexible schedule
  • Free uniforms
  • Wellness resources

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
Fun and Challenging  Multiple Positions Available Come join our SPA

BENEFITS:

Fun environment
Free Massages
Free Skincare
Monthly Commission Bonus
Closed on Major Holidays

Function:
Offering excellent customer service to guests and members, and assisting the clinic manager in daily operational tasks.

Schedule:
Evenings & Weekends


Essential Duties:

  • Providing excellent service to members/guests by answering phone calls, checking members in and out for appointments, setting appointments, greeting members/guests upon arrival and selling and renewing memberships, calling inactive members to invite an appointment, log and relay member concerns to manager. 
  • Other duties as assigned by Clinic Management.
 Skills and Experience:

  • Customer service and sales experience, preferred. 
  • Must work cohesively with others in a fun and fast paced environment. 
  • Understands and believes in the healing benefits of massage therapy and bodywork. 


Physical Demands:

  • Must be able to interact and communicate effectively with members/guests, co-workers, clinic management and vendors. 
  • Must be able to use office equipment, including telephones, computers, fax and copier machines. 
  • Reasonable accommodations are available to individuals with disabilities, upon request, as required by law. 
  • Able to work flexible days and hours. 
  • Is regularly at work and on time, as scheduled. 
 
Communications and Personal Interactions:

  • Must be customer service oriented. 
  • Must communicate effectively (orally and written) and in a courteous and professional manner on a regular basis with members, guests, co-workers, management and vendors. 
  • Follows management's policies, procedures and direction. 
  • Accepts constructive criticism in a positive manner and uses it as a learning tool. 
 
SALES ASSOCIATE/ WELLNESS ADVISOR: 
As a Wellness Advisor Sales Associate, your role will include: 
• Setting appointments and interviewing prospective guests to obtain information about their wellness needs 
• Recommend wellness program packages to fit the needs of individual clients and generate sales 
• Service existing clients and members to make sure their wellness needs are met 
• Help clients understand the benefits of regular massage, skin care and stretch. 
• Establish relationships with members and guests to grow and retain a client base.
• Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive. 
• Help maintain clinic cleanliness and organization
Compensation: $14.00 - $15.00 per hour



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