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Loan Fulfillment Exceptions Specialist I
4 months ago
Job Title: Loan Fulfillment Exceptions Specialist I
Reports To: Loan Operations Manager or Loan Fulfillment Exceptions Team Lead
Direct Reports: N/A
Salary Grade: 6
SUMMARY
A Loan Fulfillment Exceptions Specialist I plays a critical role in the day-to-day functions of the Exception Review team. This role conducts a detailed review of loan packages to ensure compliance with bank policy as well as state and federal regulations.
EDUCATION AND EXPERIENCE REQUIREMENTS
* High school diploma or equivalent
* Minimum one year of experience in a Loan Operations/Loan Processing/Branch environment
* Document Preparation or Document Review experience is preferred
* Basic knowledge of Commercial and/or Retail loan documentation requirements, including collateral perfection
* Basic knowledge of federal and state regulatory requirements
JOB FUNCTIONS
* Performs routine and basic administrative tasks at the direction of team lead/coordinator or manager
* Exercises sound judgment and discretion in the performance of duties in support of the Exception Review team
* Perform detailed post-closing review of loan documents such as promissory notes, security agreements, deeds/mortgages for basic loan types, to ensure loan documents meet bank, regulatory and investor guidelines
* Review supporting documents such as title work, appraisal, flood insurance, and environmental reports to ensure that lender has completed specified legal and regulatory due diligence
* Cite document deficiency exceptions in Bank core system
* Review trailing documents submitted by Account Officers to clear exceptions
* Upload trailing documents to imaging system as needed
* Perform basic due diligence searches, such as Secretary of State good standing
* Assist Loan Officers with questions regarding exceptions, document requirements, and resolution of document-related issues
* Meet performance standards of established production metric, quality standard of 98% accuracy and turnaround time of 4 weeks
* Participate in all required compliance training, as well as internal and external training programs, online training, meetings, or other education events as assigned by Loan Ops and Bank leadership
* Adhere to Corporate and Loan Operations policies and procedures as prescribed
* Exemplify behaviors in alignment with the bank's vision, mission, and culture; exhibit professionalism at all times
* Provide world-class service to internal and external clients with a sense of urgency and positive attitude
REQUIRED SKILLS/ABILITIES
* Strong verbal and written communication skills are required
* Working knowledge of Microsoft Outlook, Word, and Excel
* Demonstrate exceptional organization and time management skills and the ability to balance competing priorities to meet multiple deadlines
* Ability to think critically and problem solve with guidance
SUPERVISORY RESPONSIBILITY
This position does not manage employees.
WORK ENVIRONMENT
125 E. Broad St., Greenville, SC 29601
560 Airport Industrial Dr., Blairsville, GA 30512
POSITION TYPE
This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.
TRAVEL
This position does not require travel.
OTHER
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
