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Wire Transfer Operations Specialist

2 months ago

Blairsville, Georgia, United States United Community Bank Full time
Job Title: Wire Transfer Specialist

United Community Bank is seeking a highly skilled Wire Transfer Specialist to join our team. As a Wire Transfer Specialist, you will play a critical role in ensuring the smooth operation of our wire transfer services.

Job Summary

The Wire Transfer Specialist will be responsible for providing efficient, accurate, and high-quality service while maintaining good customer relations both internally and externally. This includes monitoring queues, making general ledger entries, and maintaining accurate electronic files for incoming and outgoing funds transfers.

Key Responsibilities
  • Originate, verify, and repair domestic, international, and Treasury Management wire transfers on wire system
  • Communicate with banking offices to secure proper approvals for wire policy exceptions, overdraft, and out of balance account conditions
  • Review wire agreements and perform call back verifications to customers when required
  • Provide foreign currency rates to branches, place foreign currency orders
  • Investigate, close, and provide error resolution on Consumer International Dodd/Frank transactions
  • Balance wire outages on clearing general ledgers each morning and balance against the Fed each evening
  • Index Wire Agreements in Director
  • Submit Wire Recalls and track progress of returns
  • Research inbound transactions to update SWIFT payment tracker
  • File SAR referrals and update BSA/SAR Manager on fraudulent wire investigations
Requirements
  • High School diploma or equivalent
  • Associate Degree preferred, but not required
  • Minimum of 1-2 years' work experience in a financial institution or related field preferred
  • Ability to work in a dynamic, high monetary risk operations environment governed by established deadlines and regulatory requirements
  • Demonstrates an understanding of applicable federal and state banking regulations, as well as, bank policies and procedures
  • Possess the ability to understand computer functions and navigate web-based programs
  • Possess excellent interpersonal and customer service skills
  • The ability to converse clearly and concisely with verbal and written communications
  • Must be accurate, detail-oriented, and have the ability to focus on repetitive tasks
  • Proficient with Microsoft Office Suite (Outlook, Word, Excel) and general office equipment
  • Ability to work in a fast-paced, deadline-driven environment and adapt to changing priorities
  • Must be a team player, working with multiple department members
  • Possess a team spirit, willing to assist others, and cross-train on all functions within the department
  • Participate and complete all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Work Environment

This position is based in On-Site Blairsville Operations and requires up to 5% travel. United Community Bank is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.