Senior Associate, Project Delivery, Digital Transformation

Senior Associate, Project Delivery, Digital Transformation

About Palladium:

Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities.

This Opportunity:

Palladium has three portfolios that strengthen and harness digital and data ecosystems to accelerate development investments and outcomes: 1- Information Systems (IS) 2- Monitoring, Evaluation, Learning and Analytics (MELA) and 3- Digital Solutions and Transformation (DST).

We are proactively building a talent pool for future Senior Associate, Project Delivery positions within our organization. As a Senior Associate, Project Delivery, you will be responsible for supporting projects within our IS, MELA and DST portfolios. The Senior Associate, Project Delivery serves as part of a team that is responsible for the management and delivery of a specific activity, ranging from $10 million to upwards of $50 million each. The Senior Associate, Project Delivery position supports the management of effective and efficient practices to deliver work in accordance with contractual obligations, company policies, local country settings, and client rules and regulations. The Senior Associate, Project Delivery is a valued member of the team completing a variety of tasks that are critical to high-quality project management. This role works closely with a Manager, Project Delivery and a Technical Director/Activity Lead.

Location and Compensation:

The position is based in Palladium's Washington D.C. office.

Per company guidance, we are aiming to keep hiring closer to our main U.S. offices. If we are unable to find successful candidates who are willing to work from the D.C. office, then as a last resort we may discuss the possibility of considering exceptional candidates to work permanently remotely (from other U.S. states where Palladium is registered).

Please be advised that a final salary offer will be based on various factors, including but not limited to your qualifications, education, experience, skills, seniority, performance, and Palladium's business or organizational needs.

If you have any questions or concerns regarding the compensation for this position, please do not hesitate to reach out to us. We value your interest in our company and appreciate the opportunity to discuss this opportunity with you.

You and Your Career:

If you are a problem-solver, collaborator, and doer, and you have expertise in digital health project implementation, project management, financial management, technical writing, and digital system design, we are interested in hearing from you.

We are a learning organization and provide growth opportunities from the start. We pride ourselves on giving you the freedom, resources, and guidance to chart a fulfilling career

Reporting Lines:

* The role reports directly to the Manager, Project Delivery


* Internally the role will be required to liaise closely with other staff of the project, including the project delivery team, corporate business services team, Process Excellence Hub, innovative finance/economic growth subject matter experts, and other units within the Americas Regional Business Partnership


* Externally the role will liaise with clients, in-country Palladium staff and stakeholders, subcontractors, grantees, and suppliers



Primary Roles and Responsibilities:

* Functions in an agile manner by working with multiple team members to deliver on multiple requests and project/corporate needs


* Contributes to the pursuit of new business opportunities


* Support cross sectoral collaboration as applicable


* Researches trends and identifies opportunities for improvement within the project and/or portfolio


* Manages subcontracts and third-party vendor contracts to address contractual and payment matters as needed


* Supports the management of operational activities associated with the various aspects of the life cycle of a project


* Processes contract action requests (i.e., travel, personnel additions/changes, partner, grant, budget realignment, etc.)


* Contributes to technical activities - workplans, activity deliverables, communication products


* In collaboration with Manager and Project Director, ensures clear and timely communication between all stakeholders


* Serves as the project's liaison between all internal stakeholders including but not limited to corporate services, Senior Managers, the Compliance and Project Excellence Hub


* Identifies, builds, and maintains sector-specific relationships with partners and consultants that can provide technical expertise to Palladium-managed projects


* Reviews and processes invoices from consultants, subcontractors, and vendors for timely and accurate submission in accordance with project requirements and Palladium procedures


* Contributes to financial forecasting and system uploads, identifies and corrects errors; identifies inconsistencies with technical planning and recommends solutions; plans for procurements/grants to ensure resource availability at critical times


* Contributes to sector-specific research, reports, budgets, workplans, proposals and other outputs intended for distribution to internal and external stakeholders


* Conduct background research and desk reviews of country digital development initiatives and strategies as part of the proposal process


* Consolidate capability statements and support knowledge management systems of Palladium's prior experience leveraging digital solutions


* Contribute to the development and writing of technical and management strategies on proposals


* Performs other duties as required



Essential Criteria:

* Ability to learn and apply complex program procedures with exceptional attention to detail


* Proven ability to train people on new processes


* Demonstrated competence to assess priorities and manage a variety of activities in a time-sensitive environment and meet deadlines with attention to detail and quality


* Experience supporting the design, development, and implementation of digital interventions to improve social or economic outcomes in sectors such as health, agriculture, education, and policy and governance


* Experience leading research activities related to strategy or policy development, qualitative data collection, and impact of digital solutions or digital ecosystem strengthening


* Demonstrated ability to work as an effective team member in a complex and fast-paced environment


* Excellent interpersonal skills and demonstrated ability to interact professionally with culturally diverse staff, clients, and consultants


* Sound problem solving and decision-making skills


* Ability to work independently and take initiative


* Financial acumen and the ability to interpret and analyze financial reports


* Ability to travel and work in developing countries for extended periods of time if needed


* Strong editing skills and demonstrated competence using Microsoft applications (Word, Excel, PowerPoint, etc.)



Desirable Criteria:

* Understanding of USAID, USG, or other donor funded digital health projects preferred


* Highly self-motivated and able to work independently as well as in team settings


* Strong communication and interpersonal skills


* Proactive problem-solver that takes an analytical approach to addressing challenges


* Experience configuring or implementing open-source Global Goods tools such as DHIS2, CommCare, iHRIS, and others


* Experience in visualization or business intelligence tools such as Tableau or Microsoft Power BI, or open-source platforms like Metabase or Apache Superset



Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.

Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.