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Parts Manager
4 months ago
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Description
The Preston Automotive Group is currently seeking a Parts Manager to join our team. Prior parts management experience is preferred, along with the drive to succeed, and the ability to live our core values daily.
RESPONSIBILITIES
* Forecasts goals and objectives for the department and strives to meet them.
* Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
* Prepares and administers an annual operating budget for the parts department.
* Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
* Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
* Establishes individual parts inventory levels and balances them for maximum turnover.
* Monitors and adjusts inventory to minimize obsolescence.
* Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
* Supervises stock order procedures.
* Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent a percent of all orders that is agreed upon by management.
* Analyzes sales, expenses and inventory monthly to maintain profit goals.
* Develops and administers an aggressive wholesale parts program to produce profit.
* Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
* Works with the service manager to ensure a timely turnaround of parts needed for internal jobs.
* Attends managers meetings.
* Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
* Provides technical assistance to parts department employees.
* Monitors parts department employees' payroll records.
* Coordinates a prompt, efficient and timely flow of paperwork.
* Directs shipping and receiving efforts to ensure timely processing.
* Monitors daily reports such as DOE, DOC and sales productivity.
* Develops and utilizes a lost sales tracking report.
* Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
* Develops sales promotions.
* Takes advantage of all manufacturers' inventory co-op advertising.
* Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
* Handles customer complaints immediately and according to the dealership's guidelines.
* Ensures that all dealership purchases are properly accounted for before payment is made.
* Assists in the collection of past-due accounts.
* Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.
* Maintains professional appearance.
* Other duties as assigned.
Requirements
BENEFITS
* Above average income potential
* We are a family-owned leadership team that cares, and we proudly promote from within.
* Medical, dental and vision insurance
* 401(k) with employer match
* Life insurance
* Employee discounts
* Paid time off
* Employee referral program
* Paid training.
* Paid vacation.