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Parts Specialist

2 months ago

Aberdeen, South Dakota, United States Butler Machinery Company Full time
Job Overview

Position Summary

Butler Machinery Company is seeking meticulous and customer-focused parts specialists to enhance our operational success. If you are passionate about the construction and agricultural sectors, thrive in a collaborative yet independent work environment, and are eager to expand your knowledge and skills, you will find a rewarding career with us. In this role, you will serve as the friendly point of contact for our customers, process parts orders for both clients and our service division, maintain accurate inventory and warehousing standards, and work closely with your colleagues at the Corporate Office.

Core Responsibilities

Your responsibilities will include, but are not limited to:

  • Processing and fulfilling customer and service department orders.
  • Organizing the receipt and stocking of various machinery components.
  • Gaining proficiency in online supplier parts systems for parts lookup and ordering.
  • Building expertise in our product lines and service standards.
  • Assisting in gathering data for efficient inventory management.
  • Maintaining positive working relationships with service and sales teams.
  • Ensuring a clean and safe working environment.
  • Identifying challenging customer situations and knowing when to escalate issues.
  • Prioritizing effective warehouse management practices.
  • Understanding that the work schedule may include overtime and rotating weekend shifts.
  • Demonstrating basic skills in computer-based spreadsheets, databases, and word processing.
  • Upholding and promoting the mission and values of Butler Machinery.
  • Performing additional duties as assigned.

Qualifications

The ideal candidate will possess:

  • A high school diploma or GED.
  • Experience in parts sales within a retail context is preferred but not mandatory.
  • Familiarity with agricultural and construction equipment parts is advantageous, though not required.
  • A detail-oriented and self-motivated approach.
  • The ability to lift up to 50 lbs and remain on your feet for extended periods.
  • A commitment to delivering exceptional customer service.
  • Problem-solving skills in a dynamic and diverse environment.
  • The capability to work both independently and collaboratively.
  • Strong multitasking abilities.
  • Proficiency with computer technology.
  • An organized mindset.
  • A clean driving record is essential.

Benefits

As a family-owned business for three generations, Butler Machinery Company employs over 800 associates across multiple locations. We offer a comprehensive benefits package, including:

  • A generous retirement plan with an 8% company contribution once eligibility is met, with no minimum personal contributions required.
  • Health insurance with multiple plan options, including high deductible plans.
  • Dental and vision insurance options.
  • A flexible benefits plan.
  • Basic life and supplemental life insurance.
  • AFLAC options for additional coverage.
  • Short-term disability coverage at 60% of salary, paid by Butler.
  • Maternity and paternity benefits.
  • Paid holidays.
  • Health Savings Account contributions.
  • Paid time off (PTO).
  • A 401(K) plan.
  • Employee assistance programs, including health coaching.
  • Financial planning programs.
  • Additional company-sponsored benefits, such as uniforms and educational assistance.

Diversity & Inclusion Commitment

At Butler Machinery, we believe that diversity fosters innovation and inclusion drives success. We are dedicated to creating a culture where all employees can express their ideas and passions, enabling us to tackle challenges and explore new opportunities in our industry.

EOE/Minorities/Females/Vet/Disability