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Parts Specialist

2 months ago

Aberdeen, Washington, United States North American Truck & Trailer, Inc. Full time
Job Overview

Join a Leading Company in the Truck Industry

At North American Truck & Trailer, we are dedicated to providing a vibrant and engaging work environment. We are currently seeking a Parts Specialist to contribute to our dynamic team.

Key Responsibilities:

  1. Customer Engagement: As a parts specialist, you will directly interact with customers, assisting both individual and commercial clients in locating the necessary components. Exceptional communication and problem-solving skills are essential to ensure customer satisfaction.
  2. Parts Knowledge: A thorough understanding of various parts, their specifications, and compatibility with different vehicle makes and models is crucial. You will utilize parts catalogs and digital systems to accurately identify and source the required items.
  3. Order Management: For parts not in stock, you will facilitate orders with suppliers, keeping customers informed about the status and expected delivery timelines.
  4. Inventory Oversight: Maintaining an organized inventory is vital. You will monitor stock levels, initiate reorders, and manage returns to ensure a seamless supply of parts.
  5. Technical Support: Providing technical advice and assistance to customers is an important aspect of the role, helping them select the right components for their needs.
  6. Issue Resolution: You may assist customers in troubleshooting installation or usage challenges, ensuring a positive experience with their purchases.
  7. Record Keeping: Accurate documentation of sales, inventory, and customer orders is necessary for effective management and reporting.
  8. Team Collaboration: You will work closely with various departments, including service and sales, to ensure efficient operations and communication.
  9. Physical Requirements: The role may require lifting items up to 100lbs occasionally.
  10. Training Participation: Engage in available training programs to enhance your skills and knowledge.

Compensation:

Salary is based on experience. North American Truck & Trailer offers a competitive compensation package that includes:

  • 401(k) retirement plan with company match
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short- and Long-Term Disability Insurance
  • Paid Vacation, Sick, and Holidays
  • OEM Training Incentive for Parts & Service personnel
  • Tool Reimbursement for service employees
  • Tuition Reimbursement for service employees
  • Discount on Parts/Labor and Vehicle Purchases
  • Employee Referral Bonus
  • Professional work environment

Experience the Difference:

At North American Truck & Trailer, you are not just an employee; you become a valued member of a supportive community that emphasizes respect and collaboration. We are committed to your professional growth and well-being, offering comprehensive benefits and a positive work atmosphere. Join us and contribute to a team that recognizes and appreciates your skills and aspirations.