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Parts Specialist

2 months ago

Aberdeen, South Dakota, United States Butler Machinery Company Full time
Job Overview

Position Summary

Butler Machinery Company is seeking meticulous and customer-focused parts specialists to enhance our operations and contribute to our growth. If you possess a keen interest in the construction and agricultural sectors, thrive in both independent and collaborative settings, and are enthusiastic about ongoing learning and career advancement, you will find a rewarding environment with us.

In this role, you will serve as the friendly representative for our customers, processing parts orders for both clients and our service department, ensuring accurate inventory management, and working closely with colleagues at the Corporate Office. At Butler, you will have the chance to develop both personally and professionally within a family-owned enterprise that has been operational since 1955, emphasizing the cultivation of leadership skills and internal promotions.

Our ideal candidate values strong relationships across the organization, is driven by customer satisfaction, pursues excellence daily, upholds high standards of integrity and accountability, and prioritizes safety in all tasks.

The ongoing success of Butler relies on a team that embraces our mission, embodies our culture through daily actions, and is eager to advance their careers alongside our expanding business.

Compensation: Full-Time Parts Pay Scale: $21.25-$37.40 DOE

Schedule: Monday - Friday 8:00-5:00

Key Responsibilities

The role encompasses, but is not limited to, the following tasks:

  • Procurement and fulfillment of customer and service department orders
  • Organization of the stocking and receiving processes for various machinery components
  • Proficiency in online supplier parts systems for parts lookup and ordering
  • Development of knowledge regarding existing product lines and service standards
  • Assistance in data collection for efficient inventory management
  • Maintenance of positive working relationships with service and sales teams
  • Ensuring a clean and safe working environment
  • Identification of challenging customer situations and appropriate escalation for resolution
  • Prioritization of effective warehouse management, including bin locations and freight handling
  • Flexibility to work overtime and a rotating Saturday schedule as needed
  • Basic understanding of computer-based spreadsheets, databases, and word processing
  • Promotion of Butler Machinery's mission and values in daily activities
  • Execution of additional duties as assigned
Qualifications
  • High school diploma or GED
  • Preferred experience in parts sales within a retail context
  • Knowledge of agricultural and construction equipment parts is advantageous but not mandatory
  • Detail-oriented and self-motivated
  • Ability to lift up to 50 lbs and remain on feet for extended periods
  • Commitment to delivering an exceptional customer experience
  • Problem-solving skills in a dynamic and diverse environment
  • Capability to work both independently and collaboratively
  • Strong multitasking abilities
  • Proficiency with computer technology
  • Organizational skills
  • Maintaining a clean driving record is essential
Benefits

As a family-owned business for three generations, we currently employ over 800 associates across multiple locations. If you are looking to advance your career with us, we offer a comprehensive benefits package that includes:

  • Generous retirement plan with an 8% company contribution once eligibility is met, with no required personal contributions
  • Health Insurance – multiple plan options available
  • Dental and Vision Insurance
  • Flexible Benefit Plan
  • Life and AD&D Insurance
  • AFLAC options for various insurances
  • Short-Term Disability Coverage
  • Maternity and Paternity Benefits
  • Paid Holidays
  • Health Savings Account with employer contributions
  • Paid Time Off (PTO)
  • 401(K) Plan
  • Employee Assistance Program (EAP)
  • Financial planning program
  • Additional company-sponsored benefits including uniforms and educational assistance
Diversity & Inclusion

Butler Machinery Diversity & Inclusion Statement:

We believe that diversity fosters innovation and inclusion drives success. Our commitment is to cultivate a culture where all employees can express their ideas and passions, enabling us to address industry challenges and explore new opportunities.

EOE/Minorities/Females/Vet/Disability