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Guest Services

4 months ago

St Helena, United States Crisp Kitchen & Juice Full time

Porter $18-$23 per hour

Crisp Kitchen & Juice is hiring and we'd love to meet you

When we source talent, we're not just looking for experience and accolades. We're looking for passion and spirit. We're looking for camaraderie and curiosity. We're looking for insight and impact. We're looking for motivation and leadership. If that sounds like you, we should talk

Our Porter role is the heartbeat of our operations. They support the whole restaurant and enable our other team members to stay on task and keep production seamless. Our Porters will learn multiple routines focused on guest services and operations support. If you like to help others thrive and enjoy working as a team, our Porter role is a great opportunity to be more involved in our culinary and service operations.

At Crisp Kitchen & Juice, we're on a mission to create an elevated guest experience that provides the perfect antidote to the hectic nature of a busy life: an easy, convenient and deliciously nourishing option that clearly speaks to our mantra: Elevate Your Everyday

At Crisp Kitchen & Juice you'll find: 

  • Energizing, plant-rich, innovative and sustainably sourced food plus amazing pastured eggs and goat and sheep dairy along with mindfully sourced meats, fowl and fish. 
  • Chef-driven menus bursting with vibrant flavor, color and just plain deliciousness Careful attention to detail and aesthetic presentation are key. 
  • Artisan and alternative-flour sourdough breads plus a wide variety of baked goods, many of which are surprisingly gluten free. Plus, our ‘hard to believe it's not dairy' plant-based ice creams.
  • Creative combinations and inspiring flavors in our beverage offerings: bottled fresh-pressed juice, smoothies, coffee/espresso, tea, local craft beer, wine, cocktails, liquid desserts and apoptogenic tonics and elixirs.
  • Real food with unsurpassed nutrition that everyone will feel great about putting into their body, whether they're vegan or vegetarian, carnivore or omnivore A robust online ordering platform, picnics to go, grab-and-go in store and eventual dine-in.
  • In-house produced and packaged goods to stock our Market Provisions along with a robust lifestyle retail selection.
  • Workshops and hosted events, currently via YouTube, Zoom and Instagram Live - and eventually in-house - are an important part of our community outreach and event programming. 

Total Compensation:

We have generous benefits, perks, career opportunities and competitive compensation packages that will be sure to please. 

Total Compensation Range: $18-$23 per hour

Total compensation package includes: 

  • Work in a dynamic, passion and purpose driven environment
  • Fantastic tips
  • Health benefits program
  • Paid vacation
  • 50% off of food and beverages
  • Discounts on all retail and house-made packaged provisions
  • Plus, exceptional education for all such as fresh from farm ingredient sourcing, ferments, wine, craft beer, specialty coffee and more
  • Expand your knowledge of food & beverage including adaptogens, tonics and tinctures
  • Opportunities for career growth within an organization of passionate, guest service-oriented professionals as we expand locations

Key Elements of Porter Position:

  • Actively promote a positive atmosphere and culture of excellence through teamwork, job knowledge, work ethic and flexibility
  • Coordinate with and assist fellow employees to meet guests' needs and support operations
  • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
  • Cleaning:
    • Follow daily cleaning duties
    • Wash dishes, glassware, flatware, pots, or pans, using a dishwasher or by hand
      • Clean and handle tableware carefully to prevent breakage and loss
    • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
    • Sweep and/or mop floors
    • Clean food preparation and production areas as required
    • Sort and remove trash, placing it in designated pickup areas
      • Clean garbage cans, take garbage and recycling out
    • Check restrooms hourly for cleanliness and supplies
    • Keeping equipment clean and in running order 
  • Bussing and Running:
    • Ensure guests orders are received timely with a friendly smile
    • Ensure guests tables are cleared and cleaned quickly and efficiently
  • Stocking and Inventory:
    • Place clean dishes, utensils, or cooking equipment in storage areas
    • Stock supplies, food, and utensils in serving stations, coffee bar and refrigerators
    • Maintain adequate levels of clean tableware for dining room and kitchen
    • Maintain adequate levels of dish detergents and cleaning supplies
    • Receive, transfer and store supplies or equipment between storage and work areas, by hand or using hand trucks
  • Maintenance:
    • Monitor dishwasher water temperature to ensure sanitary wash cycle
    • Report any functional or mechanical problems to the Manager
  • Team Work:
    • Be punctual and able to observe regular and consistent attendance
    • Maintains a clean, safe and aesthetically pleasing work environment by following health and safety guidelines and keeping equipment clean and in running order 
    • Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
    • Flexible, enthusiastic and open to learn and perform all aspects of CKJ operations
    • Attend all scheduled employee meetings and offers suggestions for improvement
    • Special projects and other responsibilities as assigned

Desired Skills and Experience:

  • Enthusiastic & positive attitude with excellent verbal communication skills
  • Teamwork - Balance team and individual responsibilities; Exhibit objectivity and openness to others' 
  • Diversity - Show respect and sensitivity for cultural differences
  • Judgment - Exhibit sound and accurate judgment
  • Ability to work in a fast-paced environment
  • Extremely reliable, dedicated and willing and able to work a flexible schedule, including weekends and holidays
  • Food Handlers Card will be required within 7 days of hire
  • Be passionate about our products, be engaging with a sense of humor
  • Identifies and resolves problems in a timely manner
  • Prioritizes and plans work activities; uses time efficiently
  • Willingness to embrace “continual improvement” of self and CKJ
  • Follows instructions, responds to management direction; takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan

We're here with passion and purpose as we delight in creating an environment where our guests not only feel special but so do our team members. While we're all about vibrant flavors and seasonal, local + mindfully sourced products, we've learned the secret to great ‘anything' is the people behind the scenes. Every day, our teams strive to deliver our company's purpose better than the day before. And our values - innovation, respect, sustainability, integrity and community - guide the journey. 

We are excited to be opening our very first brick and mortar location in St. Helena after years of proving the concept in Napa Valley via pop ups, farmers markets, private events and more. We're proud to deliver a culinary forward, creative fresh take on nourishing fare and lifestyle goods in a welcoming hip café setting with an open kitchen and brilliant sunlight streaming in throughout.

At Crisp Kitchen & Juice we thrive on a sense of community and connection as we strive for enjoyment over deprivation. We are proud to deliver a culinary forward, creative fresh take on all we offer with local, seasonal, and sustainability all paramount. Come join our team here in the Napa Valley