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Senior Specialist

4 months ago

Dublin, United States Ross Full time
GENERAL PURPOSE:

Respond to Vendor inquiries regarding invoice status, payment details, shortage claims, and other miscellaneous payment deductions in a timely and professional manner. Identify and resolve issues that result in late payments to ensure future payments are made timely. Maintain strong vendor relations for assigned vendors by ensuring their accounts are current.

The base pay range for this role is $22.02 - $31.83. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Research and resolve disputed shortage and cost difference chargebacks. Determine validity of shortage disputes based on receiving activity and adjustments. Obtain buyer approval for cost difference chargebacks. Prepare credit memos to reimburse when appropriate and update the Departments' Dispute Tracking log.

• Promote the advancement of the company's Anticipation Program that provides vendors with early payments for a discounted amount, by communicating and educating our vendors of the early payment opportunity. Calculate discount, obtain proper approvals, and complete voucher updates to execute the process.

• Prepare express check/wire payment requests (as needed): complete and process all documents pertaining to the payment request

• Utilize the MERA system to do research and monitor tasks list for documents needed from vendor. Work closely with APM specialist to resolve vendor payment issues or request for paperwork

• Manage email backlog, tasks, projects by prioritizing and working with management to gauge priority levels

• Provide supplier account summaries to management when requested

• Complete daily production log.

• Work closely with suppliers to escalate any payment related issues to management timely

COMPETENCIES:

People

• Collaboration

Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

Business

• Plans, Aligns and Prioritizes

With particular emphasis on the following specific position-related competencies:

• Strong communication skills

• Results Driven/Organizational Agility

• Ability to Multi-Task/With strong task management skills

• Problem Solving/Technical Competence

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• High School Diploma/GED

• 2-4 years' work experience, preferably in Finance or Accounting

• Experience in working in a high-volume processing environment

• Great communication skills and customer service experience

• Knowledge of AP applications on a major computerized system

• Individual must be self-directed, but also able to work as a team member

• Working Knowledge of Microsoft Office Suites with an intermediate knowledge of excel

PHYSICAL REQUIREMENTS/ADA:

This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

N/A

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.