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Reception Operations Specialist
2 months ago
Schedule: Weekdays, 8:00 am - 4:00 pm, with additional hours as necessary.
The Front Office Administrator is essential to the seamless functioning of our reception area, delivering outstanding service to residents, potential clients, and visitors. This role encompasses overseeing front desk staff, facilitating communication and reporting, managing safety protocols, and aiding in the marketing and leasing initiatives of the community.
Core Responsibilities:
- Reception Management: Maintain a professional and inviting atmosphere; supervise daily tasks such as visitor management, inventory of office supplies, and transportation coordination; uphold security measures and ensure emergency response systems are in place.
- Staff Oversight: Train and manage front desk personnel, organize daily shifts, and ensure staff are knowledgeable about emergency protocols.
- Experience in similar roles is advantageous, though not mandatory.
- Strong computer proficiency.
- Capability to inspire, organize, and handle multiple tasks efficiently.
- Professional attitude coupled with a robust work ethic.
- Ability to maintain confidentiality.
- Genuine commitment to enhancing the lives of seniors and supporting the mission and values of Senior Star.
- Competitive Compensation.
- Health and Wellness benefits for both Full-Time and Part-Time employees.
- Opportunities for professional development and complimentary online training.
- Discounted meals during shifts.
- Flexible Work Hours.
Senior Star is committed to fostering a dynamic and rewarding workplace that embraces diversity, champions equality, and cultivates a culture of respect and empathy. As an Equal Opportunity Employer, we celebrate diversity and strive to create an inclusive environment for all staff members.
- Paid Training Programs.
- Incentive Bonuses.
- Safety bonuses, occupancy incentives, and referral bonuses available for all staff.
- Recognized as a Great Place to Work by Fortune Magazine, with high employee engagement.