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Associate Engagement Specialist
4 months ago
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Job Title: Associate Engagement Specialist
Locations: Boston, MA (Hybrid)
Get To Know The Team:
The Product Specialist, Operations team is responsible for the implementation of file-based and programmatic integrations between SS&C Eze clients and their various third-party providers. These data integrations are critical in facilitating the transfer of data in and out of the various Eze platforms to their Prime Brokers, Custodians, and other 3rd party firms. Without these data inflows and outflows, much of the middle and back-office operations would not be possible. The Engagement Specialist will work directly with the business consulting and engagement teams to implement, configure, and test these integration requests from across the global client base while managing communication of timelines and priorities with internal and external teams.
Why You Will Love It Here
* Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
* Your Future: 401k Matching Program, Professional Development Reimbursement
* Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
* Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
* Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
* Training: Hands-On, Team-Customized, including SS&C University
* Extra Perks: Discounts on fitness clubs, travel and more
What You Will Get To Do:
* Implement, configure and test Eze Software's product suite with a focus on operations and file-based or programmatic integrations.
* Manage multiple projects across global clients and help address the queue of file-based implementation work.
* Actively engage with stakeholders to identify areas of inefficiency and improve internal team processes.
* Help develop repeatable implementation plans to consistently and efficiently deliver against company, team, and individual goals critical to various projects.
* Establish strong relationships with internal teams and external clients
* Serve as a knowledge resource to immediate team members
* Ability to work collaboratively and cross-functionally with Client Service and Relationship Management teams at SS&C Eze.
What You Will Bring:
* Bachelor's degree required
* 2+ years of professional experience in either a financial services or technology support role preferred.
* Experience and strong understanding of the Investment Lifecycle with a focus on securities settlement, custody and reconciliation or middle/back-office operations.
* Working knowledge of domestic and international equity, fixed income, and derivative products.
* Demonstrated project management and organizational skills; must have the ability to prioritize and manage multiple projects effectively in a fast-paced environment.
* Must have analytical thinking and problem-solving abilities
* Effective communication skills to set internal and external expectations.
* Working knowledge of relational databases, Windows server environments and experience learning new technical tools.
* Experience using XSLT, Python, XML and/or SQL is preferred.
Thank you for your interest in SS&C To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
