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Chief of Staff, General Manager

4 months ago

Denver, United States Slalom Full time

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

What Is the Chief of Staff Role: (Open to Chief of Staff or Snr. Chief of Staff)

The role of Chief of Staff offers an amazing opportunity for an individual who wants to help influence the future direction of Slalom. This individual is about servant leadership, enabling our people to deliver the very best work for their clients, and engaged in strategic initiatives and ensuring seamless operation of the market. As part of our Denver executive leadership team (ELT), they will extend the reach of our Market General Manager by running the rhythm of business, owning strategic projects and acting as their proxy, as needed.

In this role you will have visibility into the strategy, operations, and execution of the market and play an important role in helping elevate and prioritize those with the most impact. You are a thinker and doer, a leader and relationship builder, a go-getter and an organizer.

What You'll Do

Assist in Creation of Aligned and Effective ELT(MD, GM) and SLT (Sr. Dir, MD, GM)

* Partner with and act as a voice of the Market GM to help lead, guide, and manage a high-performing team (ELT).
* Keep the ELT accountable for their commitments while helping keep reports accountable to their key deliverables and results.
* Organize and prioritize critical issues and required information for the leadership team to facilitate efficient decision-making.
* Define agenda and facilitate in-person weekly ELT team meetings and quarterly offsites.
* Define agenda and facilitate in-person quarterly SLT meetings.

Communication Drafting and Orchestration

* Draft and/or review office-wide Market GM communications and prepare executive presentations.
* Ensure alignment, coordination, transparency, and accountability across key business areas in office and team touchpoints. (SOTO, Quarterly, Ops Call, Leadership Call, etc…)
* Be familiar with all components of the Denver office and have a strong working knowledge of internal operations and consultant teams.
* Cultivate relationships with stakeholders across the Denver office, the West region, and broader Slalom to align business objectives and work effectively together.

Business Operations and Strategy Execution

* Execute market strategy, strategic initiatives, and key measures in alignment with Regional and Global strategies. Shape and refine the governance and collaborate with the teams to execute.
* Define and run an effective rhythm of business (RoB).
* Ability to understand the financial health of our business and establish measures of success and ensure regular reporting.
* Work closely with the leadership team to shape strategic priorities throughout the year.
* Partner with Market GM on key organizational changes, leadership alignment, and process improvements to ensure vision and strategy are top-of-mind.
* Drive the annual forecasting process and act as liaison with Finance and other corporate services teams.
* Partner with and advise our People Business Partner (PBP) on people operational processes.

Program Management of Strategic Initiatives

* Work directly with our Market GM to manage and execute key strategic initiatives across the business.
* Balance the focus that we pull to strategic initiatives with the ability to run our business.

Serve as a Trusted Advisor and Coach

* Be a sounding board/advisor on confidential matters and maintain a high level of discretion.
* Serve as a coach to people across all levels of the market on navigating issues.
* Have an ear to the ground on emerging trends, hot topics, challenge areas and either work through resolution independently or provide Market GM visibility where appropriate.

What You'll Bring

* A superstar at navigating ambiguity/white space and a drive to dig in - ability to get *stuff* done quickly and efficiently.
* Stellar problem-solving skills with the ability to prioritize and structure complex problems into high quality, analytically sound, detail-oriented solutions with little guidance.
* Incredibly organized and detail-oriented; a passion for creating order out of chaos.
* The ability to influence without authority with a reputation for getting things done effectively.
* Ability to build effective working relationships across the market and entire organization.
* An awareness and appreciation of ELT, SLT and broader market priorities and dynamics to effectively drive prioritization.
* Blend of a strong strategic and a strong operational mindset with the ability to see the big picture and outline key outcomes.
* Superb people skills and ability to interact with peers, senior executives, cross functional stakeholders.
* An understanding of our business, our organizational structure, and the underlying incentives and drivers.
* Ability to see around corners and anticipate challenges and risks.
* A mindset and ability to define the end experience and execute achieving that across the key market strategy initiatives.
* The fun This is a dynamic team that requires a blend of moving things along with a sense of humor. It will require you to be nimble and agile and highly present.

Qualifications

* At least 15 years of professional experience, including 7 years in leadership, with the majority being in consulting.
* Highly organized, proactive self-starter with a curious nature, empathetic approach, and "hustle" mentality.
* Exceptional program or project management experience and ability to follow through, communicate and execute in dynamic environments.
* A connector with an ability to build deep and meaningful relationships across a variety of stakeholders; works well with a highly collaborative, team-oriented approach to problem solving.
* A results-oriented leader with strong business acumen and analytical skills with the ability to connect dots on data, identify trends, patterns and insights, and recommended actions.
* Stellar problem-solving skills with the ability to prioritize and structure complex problems into high quality, analytically sound, detail-oriented solutions with little guidance.
* Strategic and "hands-on" with a willingness to be a "player-coach" and roll up the sleeves to get things done. Adept at helicoptering from being a strategic thinker and visionary to leading exceptional delivery of programs and initiatives and diving into details when required.
* Business savvy perspective, with a demonstrated ability to combine knowledge, skills and instincts and apply them to navigating business complexities, identify market trends and opportunities, and make strategic decisions.
* Executive-level presentation skills to build compelling and easy to interpret presentations. Present to and collaborate with senior executives and gain influence at all levels of the organization.
* A learner, not a knower. Is confident (but not arrogant) and loves to help others grow.
* Communicates a compelling vision and is committed to what needs to be done. Not afraid to initiate action before all the facts are known. Has a scrappy, can-do attitude.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Compensation:

Chief of Staff: $146,000 to $180,000 + variable bonus

Snr. Chief of Staff: $180,000 to $219,000 + variable bonus

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.