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Cashier - Mercedes Benz of Walnut Creek
3 months ago
Job Description
Purpose:
The cashier receives cash from customers and employees in payment for goods and services and records the amount received in an accurate manner. He/she is sometimes the customer's last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner. The cashier provides assistance to the accounting office as directed on an individual task basis.
Duties and Responsibilities:
* Calculate the customer's bill using the dealership's computer system.
* Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
* All personal checks are to be guaranteed. Any checks failing to guarantee must be approved by management.
* Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.
* Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.
* Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
* Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual.
* Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
* Give cash refunds accurately to customers for approved returned merchandise.
* Maintain service files timely.
* Perform receptionist duties as requested.
* Perform other duties as assigned by management.
* Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Hourly Rate or Pay Plan Details: $20.00 per hour