People Operations Coordinator

2 weeks ago

New York, United States Ideon Full time
The health insurance and benefits industry is undergoing rapid digital transformation. Today, most people choose, enroll, and utilize their benefits not by calling insurance carriers or reviewing paper forms, but by using HR and benefits software. Behind the scenes, Ideon's APIs make this modern benefits experience possible. We're powering an entire industry forward, delivering the speed, transparency, and efficiency that today's consumers expect.

We are seeking a temporary People Operations Coordinator to fill in for a leave from April through November. This is a hybrid role with three days in our NYC office and two days remote. This role will report to our VP of People & Culture.

In this role you will:
    • Lead logistics and coordination of the candidate and new employee experience; direct and manage the tasks of external applicants, managers, interviewers, and executives in order to deliver a seamless and engaging interview process.
    • Drive an immersive and welcoming onboarding experience for all new hires.
    • Manage timely completion of new hire documentation, especially I-9, HRIS entry, and security trainings.
    • Assist with the administration of employee benefits, including enrollments, changes, and terminations. Process benefit changes through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
    • Act as the go-to person for general HR inquiries, providing information and assistance to employees on HR-related matters.
    • Maintain cleanliness and organization in the office environment to ensure a tidy and welcoming workspace.
    • Manage snack and supplies ordering, ensuring that the office is well-stocked with necessary items for employee comfort and productivity.
    • Manage office cleanliness including but not limited to keeping tidy conference rooms, communal spaces, watering plants, etc.
    • Deal with office vendors.
    • Handle incoming and outgoing mail, sorting and distributing as needed to appropriate recipients.
    • Process and deposit checks promptly, maintaining accurate records of financial transactions.
    • Manage incoming calls and inquiries.
    • All other duties as assigned.

We'd love to talk if you:
    • Have 3-5 years of experience in an HR focused role; experience in a startup environment is a plus.
    • Believe in treating all people with dignity and respect, regardless of title or tenure.
    • Have have strong verbal and written communication skills and confidence to communicate with internal and external stakeholders.
    • Are an expert organizer and task manager that can work quickly without sacrificing the details.
    • Thrive when you are moving fast, building things, and problem solving.

$27 - $30 an hour

Compensation Range: $27.00 to $30.00 an hour depending on experience

Compensation Range: $27.00 to $30.00 an hour depending on experience

About Ideon

What we do:

Ideon is the way health insurance carriers and employee benefits providers connect with new technology partners to deliver seamless consumer experiences at every stage of the member journey. We are not the websites or apps you use to choose a plan or find a doctor. We are the infrastructure, the 'pipes,' that allows InsurTech platforms and health insurance and benefits carriers to exchange data accurately, efficiently, securely, and at scale-improving the way benefits are quoted, sold, enrolled, managed, and utilized. Our APIs transmit billions of data points, powering an amazing benefits experience for all. Faster. Better. Awesomely.

Who we are:

We are a group of people who love a good API and all it can do. We are insurance geeks, systems gurus, data wonks, sales & marketing execs, product leads, finance whizzes, and admin pros-all determined to bring efficiency, transparency, and connectivity to the health insurance and benefits industry.

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