People Operations Manager

3 weeks ago

New York, United States Dripos Full time

Dripos is a customer-obsessed company that uses a data-driven methodology to create an all-in-one solution for coffee shops. We take customers from relying on 5-10 different solutions to run their business to only needing Dripos for all their needs (ordering, scheduling, payroll, etc). We work closely with our partnered locations to build their dream product while internally working at a lightning pace to create a truly unique relationship with our customers.

We’re looking to hire the first member of our people operations and human resources team. Our company is super obsessed with our culture and guiding principles, and we want to ensure that we keep our culture thriving and our employees happy during our current growth phase. Our founders can no longer handle the role of managing people operations, and we’re looking to bring someone who specializes in the area to continue the growth of this team. It’s important that whoever comes in is eager to jump into the role and push the boundaries of how the typical organization is run. Responsibilities

We want to bring in someone to handle all our people management and operations needs. This includes but is not limited to the following tasks:

Recruiting and Screen - Use job descriptions provided by team leads to screen candidates inbound candidates and reach out to potential candidates on LinkedIn and other platforms. Hiring - Join our internal hiring committee, which helps mediate the hiring process. You will also help train employees in the hiring process and coordinate interviews. Onboarding - Coordinate and be responsible for the four-week training process of all newly hired employees. They will hold meetings with the new employees and ensure they are fully set up for a successful few weeks at Dripos. Performance Reviews - Conduct performance reviews for each employee, including the executives, to ensure we hold everyone to the highest standards and reward our staff for performing. Professional Development - Ensuring employees continue to grow professionally and providing resources and coaching to empower them. Culture Champion - Culture is critical to Dripos, and we want to ensure we retain the magic that got us to where we are today. We put a lot of effort into our guiding principles and values, and this role will have you ensuring we continue to live by these principles. Employee Management - Look over payroll, benefits, spend management, and other employee lifecycle events like terminations. Employee Relations - Have a heartbeat on our staff and ensure they are happy and healthy. Legal Compliance - Oversee the legal aspects of managing and scaling a team. What we’re looking for Someone with at least one to two years of human resource experience. Has a good understanding of how startups work firsthand or through other means. A person willing to push our culture and learn ways to improve our organization. Someone who is very outgoing and can talk to anyone.

We embrace the no-rules rules culture originating from Netflix. We believe in unlimited time off, no approvals, no overbearing managers, and a culture of transparency and constructive feedback. We ask that you work as hard as possible to bring the customer and company vision to life.

We have an office in Manhattan, and we believe in-person work really helps build our culture and is generally a lot more fun. We are an entirely in-person team and require office attendance five days a week. As a company, we take an hour off to cater lunches and have time for everyone to sit down and talk about their day.

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