Customer Service Representative
3 weeks ago
- MATCHING SIMPLE IRA CONTRIBUTION
- Training and Mentoring with 70+ years of combined experience
- Recession Proof Industry
- Leads provided
- Great work life balance (8-5 pm) off on Holidays
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Tuition assistance
Position Overview
Do you have B2B experience? Are you a self starter, are you a competitor? Does being on a winning team excite you? Is it your passion to take great care of customers and do what's right for them? Have you topped out where you are at? Would you like more personal and financial growth? How's your work life balance? If you answered yes to these questions, We have a Customer Care Representative position for you.
ABOUT THE AGENT AND AGENCY:
Hello my name is Wade Au, I grew up in South Dakota where I met my wife Kavita. I graduated from the University of South Dakota and "fooled" her into marrying me as she thought I was going to medical school. When you stop with a biology degree you end up doing insurance. Both Kavita and I started with State Farm the same day in 1993 right out of college. We have 2 sons ages 19 and 21.
Our motto is "to do our best for the benefit of others"
We are passionate about taking great care of our customers and doing our best for them.
If you join our team, you will find we very focused on our goals and we are very clear how to teach your the processes you need to win.
RESPONSIBILITIES:
- Take great care of the client from beginning to the end with every interaction with customer.
- Add value by getting to know the client, what their needs and goals are and then solving their problems with our insurance products.
- Work in a team environment to meet daily production goals and complete tasks with assigned due dates.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Be a self starter and maintain high level of activity with little supervision. Maintain a strong work ethic with a total commitment to success each and every day.
REQUIREMENTS: 3+ years of previous sales experience from a State Farm agency
- Must be Competitive, Self starter with little supervision
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Detail oriented
- Must be able to fully understand State Farm's current systems and processes. (Sales Force)
- Property and Casualty license (must be able to obtain license )
- Life and Health license (must be able to obtain license )
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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