Customer Service Specialist

3 weeks ago


Camas, Washington, United States Jeremiah Stephen - State Farm Agent Full time
Job Overview

We are seeking a highly organized and efficient specialist to join our team as a Receptionist - State Farm Agent Team Member. This versatile position requires attention to detail, dedication to client relations, and sales-mindedness.

About the Role

This is an excellent opportunity for a motivated professional to grow their career and expand their income in a fast-paced environment. As a key member of our agency, you will establish customer relationships, provide prompt and friendly customer service, and educate customers about insurance options.

Responsibilities
  • Establish strong customer relationships and follow up with customers as needed.
  • Provide accurate and timely information to customers regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused review process to educate customers about insurance options and promote the development of our business.
Requirements
  • Dedicated to providing exceptional customer service.
  • Sales experience preferred, including outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Able to obtain Property and Casualty License and Life/Health License.
  • Able to achieve mutually agreed-upon marketing goals.
  • Interested in marketing products and services based on customer needs.
Benefits
  • Competitive salary plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Profit sharing.
  • Growth potential and opportunities for advancement within our office.


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