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Front Desk

4 months ago

Vail, United States East West Family of Companies Full time
Description

Do you thrive in a positive and fun work environment, where every day brings new opportunities? Are you eager to immerse yourself in the atmosphere of Lionshead Village, surrounded by stunning mountain views? And, most importantly, are you excited about the possibility of not just a job, but the start of a rewarding career where you can build relationships with our owners, guests, and our team? Join us at The Lion, one of Vail's newest luxury properties, managed by East West Hospitality as a Front Desk Concierge

We're seeking a reliable and organized Front Desk Concierge to become an integral part of our team. As a member of our close-knit team, you'll collaborate with our Front Desk, Engineering, and Housekeeping units at our exquisite boutique establishment nestled in the heart of Lionshead Village. While the primary duties within this role are Front Desk responsibilities, there's an exciting opportunity to extend your assistance to owners through Concierge services, opening doors to potential commission-based earnings

Responsibilities Include:
  • Greeting and welcoming guests and owners
  • Checking guests in an out while assisting with luggage and property tours
  • Assisting guests and owners with concierge requests such and restaurant reservations, activities, transportation, and housekeeping requests

Location: The Lion, Managed by East West Hospitality - Vail, CO

Employment Status: Full Time Year Round

Start Date: ASAP

Pay Rate: $21 / hour + commissions and any tips earned Annual 10% bonus based on performance

Schedule: Four 10 hour shifts with three days off in the spring, summer and fall

Minimum Requirements

  • One year of guest service experience ideal
  • Excellent guest service skills

Benefits & Perks:

Onsite Garage Parking in Lionshead Village; Flexible schedule- 3 days off per week during the summer Health Insurance - Choose from three plans Dental and Vision - Two plans available; 50% off 30-day ECO Bus pass; Voluntary Benefit Coverages; Life Insurance; Winter Incentive Program (EPIC merchant pass or equivalent end of season bonus; winter only; dependent on start date); 401(K) Plan with discretionary employer match; Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces; Corporate Discounts with Perk Spot; Sabbatical Program; $500 Referral Program; Bus Pass Discount; Employee Assistance Program

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.

Based in Colorado, East West Hospitality has more than 35 years of success managing some of the world's favorite resort communities and urban centers. We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii. We have over 1,500 employees who are sharing their passion for hospitality in the places where they live, work, and thrive.

We hope you'll consider joining us Visit our website to learn more about East West at jobs.eastwest.com/culture.

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