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Restaurant Lead

4 months ago


Canton, United States Buehler's Grocery Full time

The Buehler's Restaurant Lead is responsible for all aspects of Front of House (FOH) or the dining area to ensure that our loyal customers have an exceptional dining experience each and every time they choose to dine with us. This position requires working closely with our Food Service team to ensure that each meal is delivered to the customer in a timely manner. Restaurant Leads will not take tables from start to finish. One of our company strategies is to become the Best in Food Service and that starts with one meal at a time.

Come join us if you like to oversee a restaurant as we strive to become the Best in Food Service.

A typical day for a Restaurant Lead may include:

* Greet and seat our customers in a timely manner as they enter the restaurant
* Ensure the customer is timely greeted by the server
* Ensure the tables are cleaned and sanitized promptly after customers leave and assist busser as needed
* Hire, onboard and train new employees for FOH, along with ongoing training for existing employees
* Schedule FOH employees to ensure proper coverage for the lunch and dinner rush and during special holidays
* Schedule FOH employees and attend catering events as needed
* Responsible for employee recognition, retention and engagement
* Assist BOH as needed with catering, food prep including operating the grill, fryers, and related equipment
* Set-up, organize, and prepare food using established production procedures and systems if needed
* Comply with sanitation, health and personal hygiene standards, and housekeeping to keep all work areas clean
* Observe proper food handling techniques and pass required food safety courses
* Store food properly and safely, mark and date item
* Follow procedures for keeping yourself, our customers, and coworkers safe
* Responsible for ordering, maintaining stock levels and inventories
* "Table Touches" to make sure we exceed customer expectations
* Uphold Buehler's policies regarding a workplace free of harassment, bullying and discrimination
* Work with Food Service Manager to meet financial goals, control waste and assist with inventories
* In some locations, assist with Community Room duties
* Other duties as directed or assigned to support total store operations

We think you'd be great for this role if you embody the 6 Characteristics of a great Buehler's teammate:

People Minded

* Enjoy working in a teamwork environment
* Value positivity and friendliness; is dependable and reliable

Customer Minded

* Commit to serving our customers and making each meal special

Product Minded

* Have at least a minimal understanding of food preparation
* Have high expectations for food quality and appearance

Stable Minded

* Manage stress and keep your composure when it gets busy during the lunch or dinner rush, during special holidays (Mother's Day, Father's Day and many others) as well as preparing for large or multiple catered events

Detail Minded

* Work with minimal supervision while being highly productive
* Enjoy managing and making sure everything runs smoothly

Open Minded

* Provide flexibility with your schedule to accommodate customer demand, which may include some weekends
* Understand that this is not designed to cover all the duties that are required, and there may be changes to your duties or responsibilities without notice

Our legal team wants you to know what's required for this role:

* Minimum 21 years of age
* Able to occasionally be required to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40# and occasionally 60#
* Manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures
* Able to work within our kitchen environment that includes equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives…so frequently you will be exposed to heat, steam, fire and noise

Reasonable accommodations may be made to enable individual with disability to perform the essential functions

Extra Awesome:

* Previous Restaurant Lead experience or familiarity with food service operations
* Demonstrates leadership skills and growth potential
* Self-driven and goal motivated

Click here to check out the GREAT benefits we offer

Buehler's Fresh Foods is an employee-owned chain of 13 grocery stores located in northeast Ohio. Our employees share a genuine concern for quality and to take care of the customer. We are always "Putting People First" whether it be our customers or our employees.

We are an equal opportunity employer. You will receive consideration for employment without regard to race, color, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Other details

* Pay Type Hourly

Apply Now

* Jackson Township Buehler's Fresh Foods, 7138 Fulton Dr NW, Canton, Ohio, United States of America