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Well-Being Consultant

4 months ago

Little Rock, United States Blue Cross and Blue Shield Association Full time

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.

Applicants must be eligible to begin work on the date of hire. Applicants must be currently authorized to work in the United States on a full-time basis. ARKANSAS BLUE CROSS BLUE SHIELD will NOT sponsor applicants for work visas in this position.

Arkansas Blue Cross is only seeking applicants for remote positions from the following states:

Arkansas, Florida, Georgia, Illinois, Kansas, Louisiana, Minnesota, Mississippi, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wisconsin.

Workforce Scheduling

Flex

Job Summary

The Well-Being Consultant administers inclusive initiatives that seek to promote the total health and wellbeing of the Arkansas Blue Cross and Blue Shield workforce. This person serves as a subject matter expert in multiple areas of well-being and within their scope of practice, including health education, behavior change, motivational interviewing, chronic condition management, nutrition, physical activity, injury and illness prevention, and workplace mental health. This person builds and maintains strong cross-functional relationships to promote well-being across the enterprise, as well as supports data collection and interpretation to determine health needs, assess impact, and drive continuous quality improvement.

Requirements

EDUCATION

Bachelor's degree in public health, health promotion, health education, or related field required.

CERTIFICATIONS

Minimum of one current certification required. Desirable credentials include Certified Health Education Specialist (CHES) or Master Certified Health Education Specialist (MCHES), Registered Dietitian, Certified Wellness Practitioner, Certified Worksite Wellness Specialist, National Board Certified Health and Wellness Coach (NBC-HWC), or Certificate in Total Worker Health,.

EXPERIENCE

Minimum three (3) years' experience in health and well-being promotion. Experience should include progressive responsibility in implementing holistic, evidence-based well-being programs or initiatives for diverse adult populations with complex health conditions, preferably in an employer setting.

ESSENTIAL SKILLS & ABILITIES

Strong oral and interpersonal communication, including public speaking, group facilitation, motivational interviewing, and relationship-building.

Demonstrated ability to organize complex information into cohesive communications using plain, inclusive language and cultural competency principles.

Demonstrated time management and organizational skills with ability to identify processes and organize resources to coordinate multiple programs and projects simultaneously.

Ability to adapt to changing priorities and thrive in a fast-paced, team-based environment.

Strong customer service orientation with a commitment to diversity, belonging, inclusion and equity and ability to maintain strict confidentiality in a HITRUST and HIPAA-regulated environment.

Proficiency in delivering health education content using virtual platforms (i.e., Zoom).

Proficiency with Microsoft Suite (Word, Outlook, Teams, PowerPoint, SharePoint, OneDrive, and Excel).

Proficiency with data collection and interpretation, including survey tools (SurveyMonkey, etc.)

Working knowledge of laws and regulations that govern employer-sponsored wellness programs.

Skills

Coaching, Collaboration, Interpersonal skills, Leadership, Motivates Others, Presentation Skills, Verbal Communication, Written Communication

Responsibilities

Assists with managing Club Blue self-guided fitness centers, including monitoring AEDs, stocking first aid kits, and coordinating equipment maintenance and repairs, Coordinates on-site clinical services for employees (i.e., annual flu shots), Creates audience-centered health and well-being content and messaging, ensuring use of relevant and innovative communication tools and technologies, Develops strong and collaborative relationships with cross-functional teams and internal groups (Employee Resource Groups, Enterprise Learning and Development, etc.) to ensure alignment with enterprise goals and to build and support an organizational culture of well-being, Facilitates support groups and provides one-on-one and group wellness coaching; provides medical nutrition therapy as permitted by licensure (valued but not required), Maintains currency with workplace well-being best practices (frameworks, tools, technologies), Participates in the development, implementation, and evaluation of evidence-based health and well-being programs and initiatives across a diverse group in multiple locations, including remote and hybrid workers, in office employees, and retail center associates, Participates in the implementation of communication strategies and marketing plans to provide employees with a clear understanding of all wellness benefits and programs and motivate increased participation in well-being offerings, Performs administrative tasks in support of well-being benefits and programming and completes special projects as assigned, Serves as internal administrator for vended wellness solutions, Serves as the face of well-being to employees and guides them to appropriate well-being resources; facilitates wellness onboarding; responds to employee questions and implements appropriate solutions, Tracks, compiles, and reports participation and other key performance indicator data to assist with monitoring well-being program engagement and performance

Certifications

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type

Regular

ADA Requirements

1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting and routinely travels for work within walking distance of location of primary work assignment