Service Coordinator

3 weeks ago

Urbandale, United States Convergint Full time
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Coordinator to join our amazing culture. As a Service Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Coordinator.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

  • Convergint's greatest strength is our people Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
  • Handles incoming customer calls to office and takes necessary action.
  • Creates and work orders in iCare system as required for scheduling of planned maintenance and service.
  • Provides administrative overflow support as and where required.
  • Acts as our customer's best service provider at all times thereby ensuring Convergint is the customer's first choice for service.
  • Provides support and backup for scheduler/dispatcher role and other areas of the business as required.

What You'll Need

  • Exceptional telephone and personal customer service skills and ability to work under pressure.
  • Excellent Microsoft Outlook, Excel, and Word skills.
  • Solid organizational skills and the ability to handle multiple projects tasks simultaneously.
  • Strong flexibility to adapt to changing priorities and direction in a dynamic work environment.
  • Computer skills

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.We offer a variety of programs and exceptional benefits to all of our colleagues:

  • Company Holidays and Paid Time Off
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan
  • Corporate Social Responsibility Day
  • And much more...

Requirements:

Education: College degree, trade school or equivalent experience

Preferred Experience: (but not required):

  • 1-3 years call center, dispatch, or administrative
  • Experience in a construction industry environment

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • NOC Coordinator

    1 week ago

    Urbandale, United States Insight Global Full time

    Insight Global is seeking a NOC Coordinator to join one of our top clients in Des Moines, Iowa. We are looking for a NOC (Network Operations Center) coordinator that is dynamic, and passionate about supporting clients with technology issues. Who is passionate about growing their skills and growing with our client. This person will take ownership of their...

  • Workplace Experience Coordinator

    1 week ago

    Urbandale, United States Van Wall Equipment Full time

    Position Overview The Workplace Experience Coordinator will be an instrumental role in key business coordination and support duties for Van Walls administrative office in including receiving visitors, fielding inbound communication to the corporate office, coordinating employee events, facilitating training logistics, and assisting with internal...

  • Workplace Experience Coordinator

    6 days ago

    Urbandale, United States Van Wall Equipment Full time

    Position OverviewThe Workplace Experience Coordinator will be an instrumental role in key business coordination and support duties for Van Wall’s administrative office in including receiving visitors, fielding inbound communication to the corporate office, coordinating employee events, facilitating training logistics, and assisting with internal...

  • Workplace Experience Coordinator

    2 weeks ago

    Urbandale, United States Van Wall Equipment Full time

    Position OverviewThe Workplace Experience Coordinator will be an instrumental role in key business coordination and support duties for Van Wall’s administrative office in including receiving visitors, fielding inbound communication to the corporate office, coordinating employee events, facilitating training logistics, and assisting with internal...

  • Workplace Experience Coordinator

    2 weeks ago

    Urbandale, United States Van Wall Equipment Full time

    Position OverviewThe Workplace Experience Coordinator will be an instrumental role in key business coordination and support duties for Van Wall’s administrative office in including receiving visitors, fielding inbound communication to the corporate office, coordinating employee events, facilitating training logistics, and assisting with internal...

  • Workplace Experience Coordinator

    2 weeks ago

    Urbandale, United States Van-Wall Equipment, Inc. Full time

    Welcome and host remote employees and other visitors to the corporate office-Answer incoming calls in a polite and professional manner to the companys main telephone line and review and route messages left on the companys voicemail system-Manage in Coordinator, Workplace, Experience, Support, Business Services

  • Express Service Advisor

    1 day ago

    Urbandale, United States Willis Auto Campus Full time

    Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of...

  • Express Service Advisor

    3 weeks ago

    Urbandale, United States Willis Automotive Full time

    Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of...

  • Logistics Coordinator I

    3 weeks ago

    Urbandale, United States Express Logistics Full time

    Job DescriptionJob DescriptionDescription:Logistics CoordinatorHours: 8:00-5:00 pm Monday through FridayDay in The LifeRoute, schedule & track LTL Shipments. Work on various TMS reports, managing your time to ensure reports are completed.Make decisions on how to process lost or damaged freight.Analyze information regarding the customers’ transportation...

  • Area Health and Wellness Coordinator

    3 weeks ago

    Urbandale, United States Bickford of Urbandale Full time

    Bickford of Urbandale - Join our DYNAMIC team at Bickford Senior Living as a Area Health & Wellness Coordinator! The Area HWC is a nurse leader who supports clinical operations alongside our RNC at multiple locations throughout the region. This position offers a full suite of benefits options that vary based on employment status. Some of the benefits...

  • Area Health and Wellness Coordinator

    2 days ago

    Urbandale, United States Bickford of Urbandale Full time

    Bickford of Urbandale - Join our DYNAMIC team at Bickford Senior Living as a Area Health & Wellness Coordinator! The Area HWC is a nurse leader who supports clinical operations alongside our RNC at multiple locations throughout the region. This position offers a full suite of benefits options that vary based on employment status. Some of the benefits...

  • Customer Service Representative

    3 days ago

    Urbandale, United States Homemakers Furniture Full time

    ** Homemakers Furniture** ** Customer Service Representative** Urbandale, IA 50322 **PAY: $20 per hour** **Full Time: Must be available to work evenings, 1 weekend day, and have split days off in the beginning, eventually having 2 consecutive days off.** When you join the Homemakers team, you will be part of an established company with a 40-year tradition...

  • Member Service Associate

    5 days ago

    Urbandale, United States GreenState Credit Union Full time

    Position Summary: POSITION SUMMARY: This position is responsible for acquiring, expanding, and enriching member relationships, while providing exceptional service. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork. Meets and exceeds sales expectations by...

  • Service Desk Analyst

    2 hours ago

    Urbandale, United States GTN Technical Staffing and Consulting Full time

    Key Responsibilities:Incident Management (45%):Recognize, research, and isolate technology issues reported by end-users.Utilize incident management database and technology resource center systems for efficient issue resolution.Provide support for a wide range of end-point devices on the network.Recommend system modifications/configurations to mitigate user...

  • Member Service Associate

    7 days ago

    Urbandale, Iowa, United States GreenState Credit Union Full time

    Position Summary: POSITION SUMMARY: This position is responsible for acquiring, expanding, and enriching member relationships, while providing exceptional service.  The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork. Meets and exceeds sales expectations by...

  • Office Manager

    2 weeks ago

    Urbandale, United States Groups: recover together. Full time

    Office ManagerLocation : Name Linked UrbandaleID 2024-5961Job LocationsUS-IA-UrbandaleCategory OperationsType Regular Full-TimeOverviewGroups Recover Together is an outpatient addiction medicine provider that delivers comprehensive outpatient treatment for opioid addiction. Based on the principle that recovery is tied to aspects of life that are beyond...

  • Logistics Manager

    21 minutes ago

    Urbandale, United States Data Business Equipment Full time

    Job DescriptionJob DescriptionGENERAL JOB DESCRIPTIONThe Logistics Manager supervises and directs the individual day-to-day work activities of Logistics department personnel under the direction of the VP Technical Services. They oversee all aspects of inventory management, including receiving, picking, packing, shipping, inventory control, reverse logistics,...

  • Technical Business Analyst

    2 days ago

    Urbandale, United States DKMRBH Inc Full time

    Job DescriptionJob DescriptionPosition: Technical Business Analyst (735766)Location: Des Moines, IA 50309 (Remote)Client is seeking an experienced technical IT Business Analyst to join our team in supporting the implementation and management of various software development projects. Funding will renew on 7/1. Due to the growing demand for IT systems and...

  • Technical Business Analyst

    2 days ago

    Urbandale, United States DKMRBH Inc Full time

    Job DescriptionJob DescriptionPosition: Technical Business Analyst (735766)Location: Des Moines, IA 50309 (Remote)Client is seeking an experienced technical IT Business Analyst to join our team in supporting the implementation and management of various software development projects. Funding will renew on 7/1. Due to the growing demand for IT systems and...

  • Retail Sales Associate-

    2 weeks ago

    Urbandale, United States Midwest Heritage Full time

    At Midwest Heritage, the core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their contributions make a direct impact on the success of our business as well as their own personal and professional growth.Midwest Heritage BankJob Title: Retail Sales Associate I (Teller)Department: BankingFLSA:...