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Workplace Experience Coordinator

5 months ago

Urbandale, United States Van Wall Equipment Full time

Position Overview

The Workplace Experience Coordinator will be an instrumental role in key business coordination and support duties for Van Wall’s administrative office in including receiving visitors, fielding inbound communication to the corporate office, coordinating employee events, facilitating training logistics, and assisting with internal communications activity.


Essential Duties and Responsibilities

-Welcome and host remote employees and other visitors to the corporate office

-Answer incoming calls in a polite and professional manner to the company’s main telephone line and review and route messages left on the company’s voicemail system

-Manage inbound/outbound mail and deliveries for the corporate office

-Support daily operation and upkeep of the corporate support office including working with landlord and contractors on maintenance requirements

-Manage company-wide office supply stock and ordering including our branded apparel inventory

-General office upkeep as required

-Facilitate the company’s involvement in key community activities and events such as fundraisers, sponsorships, and gatherings

-Support internal communication platforms such as Van Wall’s Intranet

-Support the facilitation of management/leadership training programs and initiatives

-Foster and facilitate company culture initiatives across locations including working with HR on employee engagement and pulse surveys

-Serve as the company’s coordinator for John Deere required training in conjunction with the Service Development Manager

-Manage and support key internal company meetings and events including setting-up the event space, preparing materials and handouts, testing technology, and ordering catering for participants if required

-Serve as the company’s historian by facilitating the process of archiving and capturing key assets connected important moments and events

-Provide administrative assistance, such as monitoring inbound communications, writing and editing e-mails, drafting memos, assisting with presentation creation, and preparing other communications

-Coordinate domestic and international travel arrangements for executive team members, provide itineraries, support travel conflicts, and file expense reports as required.

-Coordinate domestic travel arrangements for employees traveling to training sessions and conferences

-Maintain company records and files as required

-Other duties as assigned


Position Qualifications

-Bachelor’s degree required

-Minimum of 2 years of experience in an office or department support role

-Excellent verbal and written communication skills

-Demonstrated organizational and time management skills

-Must be proficient with G-suite applications as well as MS Office programs

-Must have past experience working with confidential and sensitive information

-Outstanding customer service focus

-Positive attitude and energy

-Self-motivated, proactive, and forward-thinking

-Confident and persistent

-Ability to work independently and multi-task in a fast-paced team environment

-Adaptable and flexible with job duties, responsibilities, and working hours