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Client Services Lead

4 months ago

Naples, United States NVA Full time
Do you love working with people but also have a passion for helping animals? Are you outgoing and friendly? Do you enjoy working with a team that is more like family? Animalife Pine Ridge is looking for a receptionist to join our close-knit team. We are a 3 doctor small animal hospital that practices progressive, compassionate medicine and surgery.

Great communication skills and a great work ethic are a must. You will get to enjoy our clients on the phone and in person. We are looking for someone who can multitask yet remain professional and courteous. The ideal candidate will create a wonderful first and last impression. We are busy, but expect all of our team live out our mission statement and treat our clients as we would treat our families and treat our clients' pets as though they were our own.

Some job duties include but not limited to: Client Relations, Answering phones, scheduling appointments, greeting clients in a warm manner, taking payment after services, daily reports, light cleaning duties, filing and organizing, hands on care with patients, Avimark computer experience is a plus and being the primary link in communication between the clients and the rest of the staff. We are a paperless (no written charts) so good computer skills are a must.

No late nights or emergency hours Must be available to work days and a rotating Saturday schedule. Competitive wages and benefits that include paid vacations, a health care plan, a 401(K) retirement, employee discounts and much more Pre-employment drug screening required.

We are ideally looking for someone with veterinary experience but will consider others with relevant experience.

Postion: Full Time

Pay

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:
  • 8 to 10 Hour shift
  • Day shift
  • Monday to Friday
  • Saturday 4-5 Hour shift

Education:
  • High school or equivalent (Required)

Experience:
  • Veterinary experience: 1 year (Preferred)
  • Front Desk: 1 year (Required)

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.