Administrative Assistant
3 weeks ago
Job Overview:
This position provides a wide variety of administrative and support services to the property management team. Performs office work directly related to property management and the general business operations of the Association.
Your Responsibilities:
* Provides administrative support to the property management team.
* Ability to work flexible hours to include weekends.
* Ensures that the telephone is answered properly, promptly and messages are handled courteously, accurately and in a timely manner.
* Prepares welcome letter packages for mail out, preparation of community email updates, newsletters and etc.
* Maintains, updates and coordinates home owner information in computer database on a daily basis.
* Collects mail on a daily basis.
* Prepares move-in packages for new move-ins on a weekly basis. Audits move in reports on a monthly basis for unreported move- ins.
* Maintains inventory of common areas keys, amenity access cards for residents and re-order as needed following established procedures.
* Distributes amenity cards and guest passes as needed.
* Handles reservations of amenity centers. Ensure all reservations have keys to access clubhouses for their events.
* Audits and eliminates duplicates and incorrect addresses in Connect.
* Help to maintain the data of the amenity system access controllers.
* Assists with community events as needed.
* Demonstrates FirstService Residential's values of Loyalty, Integrity, Respect, Fun, Teamwork, Work Ethic and a Positive Attitude.
* Follows safety procedures and maintains a safe work environment.
* Performs other job-related duties as directed.
Skills & Qualifications:
* Education/Training:
* High School Degree or equivalency required. Associates Degree in Business Administration or related field would be a plus.
* Experience/Knowledge/Abilities:
* Must have a friendly personality; possess good basic computer and customer service skills. One (1) to Two (2) years of customer service experience and a strong commitment to customer service principles and practices.
* A self-starter with excellent telephone skills. Good organizational skills.
* Computer Literacy: Intermediate proficiency in Microsoft Windows software. Ability to prioritize work with minimum supervision.
What We Offer:
As a full-time non-exempt associate, you will be eligible for comprehensive benefits. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $21 - $25 / hour
Disclaimer:
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
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