Administrative Assistant I

6 days ago

New Bern, United States Craven County, NC Full time
Salary: $46,933.00 Annually

Location : New Bern, NC

Job Type: Full-Time

Job Number: 11066

Department: Information Technology

Opening Date: 11/27/2024

Closing Date: Continuous

Primary Purpose

Performs a variety of administrative duties to support the activities of an office or department. An employee in this class assists a department or management official in carrying out a program's administrative activities by performing a variety of administrative and technical functions. Employee performs public contact and administrative office management duties to relieve the department head of operational detail. Work includes receiving and transcribing confidential correspondence, screening and independently handling a variety of inquiries by telephone and in person and maintaining a variety of records and files. Employee is responsible for interpreting and explaining program policies and procedures. Work is characterized by its variety, complexity and confidential nature, requiring considerable organizational and analytical ability. Employee is responsible for evaluating and managing data, providing specialized information, assessing program goals and objectives and participating in departmental or program assessment. Supervision or coordination of clerical employees may be required. Employee must exercise independent judgment, discretion, and initiative in completing assignments and handling difficult public contact situations requiring considerable tact and knowledge of applicable policies, procedures, and programs. Work is performed under general supervision and is evaluated for proper application of policies and procedures and for quality and completeness of reports and recommendations.

Essential Functions

  • Assists in the performance of administrative details as outlined by a superior.
  • Writes, edits or coordinates the preparation of records, reports, speeches or other printed materials; researches content items for precedents, correctness of presentation and applicability.
  • Screens and routes materials according to content of communications; routing duties require detailed knowledge of organizational operations and individual staff member's assignments and status of work.
  • Answers telephone; takes messages; directs calls or visitors and gives information based on the type of request; may dispatch personnel for services.
  • Inputs, retrieves and maintains data and information into computer database or system.
  • Receives and delivers mail; prepares and processes mail for delivery.
  • Composes letters, reports, memorandums and other materials; processes rough drafts from verbal, handwritten or other marked copy; creates and assembles a variety of documents; ensures correct grammar, punctuation and spelling of documents produced.
  • Compiles information using standardized logs or forms.
  • Enters correct information onto forms or form letters as necessary to fit varying situations.
  • Summarizes information for standard reports; selects data from varied sources.
  • Operates a variety of office equipment such as copy machine, fax machine, and computers and common word processing and spreadsheet applications and specialized departmental software or applications.
  • Places materials and records in alphabetical or numerical order for proper filing into the appropriate record keeping system; maintains files and purges as necessary.
  • Administers assigned special, recurring or regular projects; completes reports as needed.
  • Maintains limited departmental personnel, financial, and/or activity records; acts as a point of contact for the department served and provides information or refers inquiries to proper personnel.
  • May be required to serve during times of disaster.
  • Performs related duties as required.

Minimum Education and Experience

Associate degree in Business Administration, Secretarial Science or related field, and some experience in secretarial and administrative work, or an equivalent combination of training and experience.

Knowledge, Skills, and Abilities

Considerable knowledge of departmental and County policies and procedures.

Considerable knowledge of modern office practices and procedures.

Considerable knowledge of arithmetic, spelling, grammar, punctuation and vocabulary.

Skill in organizing workflow and coordinating activities. Skill in using Microsoft Office products such as Word, Excel, PowerPoint and Teams.

Ability to analyze and interpret policy and procedural guidelines and to resolve problems and questions.

Ability to research program documents and narrative materials, and to compile reports from information gathered.

Ability to develop and modify work procedures, methods and processes to improve efficiency.

Ability to communicate effectively orally and in writing.

Ability to exercise considerable tact and courtesy in frequent contact with the public.

Ability to establish and maintain effective working relationships as necessitated by work assignments.

Maintains high quality communication and interacts within department and division, and with coworkers and the general public.

Ability to complete assigned work on or before deadlines in accordance with directives, County policy, standards and prescribed procedures

Additional Information

Physical Requirements

Must be able to perform the essential physical functions of the position, including reaching, walking, typing, grasping, talking, hearing, and repetitive motions, with or without reasonable accommodation. Must be able to perform sedentary work, which may include exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or move objects. Must have sufficient visual acuity to prepare and review data, operate a computer, and proofread written materials accurately.

Craven County offers regular full-time employees a wide variety of employee benefits including:

Health Insurance
Health Insurance is provided by ACS Benefits Services and covers a wide variety of healthcare services. Craven County pays 100% of Employee Only premium cost. Employees have the option to add child and spouse dependent coverage at their own cost.

Dental Insurance
Dental Insurance is provided through the Delta Dental PPO and Delta Dental Premier network administered by ACS Benefits Services. It covers a percentage of basic to major dental procedures, including orthodontia for children. Craven County pays 100% of Employee Only premium cost. Employees have the option to add child and spouse dependent coverage at their own expense.

Life Insurance and AD&D
Craven County provides eligible employees with $10,000 life insurance and accidental dealth and dismemberment coverage through OneAmerica AUL. Employees have the option to purchase additional coverage and/or dependent coverage at their own expense.

Disability Insurance
Craven County provides eligible employees with $50.00 per week in disability insurance through OneAmerica AUL. Employees have the option to purchase additional disability insurance at their own cost.

North Carolina Local Governmental Employees' Retirement System
Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit.

NC401k
Craven County contributes 2% of eligible employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 3%.

Annual Leave
Regular full-time employees earn annual leave based upon years of service. Eligible employees begin to accrue annual leave as soon as they start but must complete a six month probationary period before they are eligible to use annual leave.
  • Less than two years of service earns 10 days per year.
  • Two but less than five years of service earns 12 days per year.
  • Five but less than 10 years of service earns 15 days per year.
  • 10 but less than 20 years of service earns 18 days per year.
  • 20 or more years of service earns 20 days per year.
Sick Leave
Regular full-time employees earn 3.69 hours of sick leave per pay period. Craven County accepts eligible sick leave from the State of North Carolina, any of its political subdivisions, any local government entity or authority, or municipality in North Carolina.

Paid Holidays
County employees receive 11-14 paid holidays annually. The Board of County Commissioners may adjust the holiday schedule as deemed necessary.

Longevity
Eligible employees earn $200 in longevity after five years of service by October 31 of the qualifying year. Longevity benefits increase $25 per year up to a maximum of $1,000.

Merit Program
Craven County offers a merit program. Up to 56% of eligible employees may receive a performance-based merit increase each year.

Supplemental Benefits
County employees are also offered a variety of supplemental benefits to select at their own expense such as Life Insurance, Vision Insurance, Flexible Spending Accounts, Critical Care policies, Cancer policies, Long-term Care policies, Hospitalization policies, 457b Deferred Compensation Plan and Aflac.

Employee benefits are subject to change or may be contingent upon funding availability.

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