Customer Service Representative

7 days ago

Washington, United States NVA Full time
CSR

Chambers Creek Veterinary Hospital has an opening for a Client Service Representative (CSR) to join our amazing team of support personnel, LVT's and Doctors. The CSR position is a crucial position in the veterinary hospital. These extraordinary individuals are the first and usually the last contact that our clients engage with during their visit to our hospital. The candidate we are seeking has compassion, not only for our patients but also for their care givers. This candidate must possess great communication skills both written and verbal. We are open to both FT and PT. Our shifts are scheduled for 10 hours/day. We at Chambers Creek believe in supporting our team members so work/life balance is important. We strongly believe in developing our team with cross training and education opportunities.

Other skills we are looking for:
  • Ability to work in a team environment but also independently as well.
  • Flexibility and the ability to adjust to a changing environment.
  • The ability to handle stress calmly.
  • Dependability, reliability and trustworthiness.
  • 1 or more years in a Customer Service orientated position
  • Experience in a Veterinary Environment or Shelter Environment is a plus.
  • Experience with Avimark is a plus.
  • A current Medical Clerks License is a plus.
  • High School diploma or equivalent.
  • The base hourly range for this position is $15.74 - $20.00. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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