Customer Service Representative
2 days ago
We are looking for an individual who can maintain high levels of customer satisfaction while providing exceptional service standards. The ideal candidate will be able to respond efficiently to customer inquiries, create inventory, service, and supply orders, and follow up with vendors as needed.
Key Responsibilities:
• Provide exceptional customer service via phone, email, or in-person interactions
• Maintain accurate records of customer interactions and resolve issues in a timely manner
• Collaborate with internal teams to ensure seamless delivery of services
• Develop and implement strategies to improve customer satisfaction and retention
Requirements:
• 18 years of age or older
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Minimum 1 year of customer service experience; site representative experience a plus
• Excellent communication, problem-solving, and time management skills
Working Conditions:
• Work in a standard office environment; may require standing, walking, and repetitive motions
• May lift up to 50 lbs frequently; ability to stand, sit, and walk for long periods
• Significant walking required; must be able to move freely within the office area
The estimated salary for this position is $19.00-$22.00 per hour, depending on job-related knowledge, skills, and experience.
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