Customer Service Representative

1 month ago

Washington, United States Advanced Plumbing Systems Full time

Are you ready to dive into a dynamic career where your communication skills and organizational prowess can shine? Look no further - Advanced Plumbing Systems LLC is on the hunt for a dedicated full-time Customer Service Representative to join our team in Washington, MO You will earn $16 to $18/hour, based on experience. We also provide excellent benefits, including employee-paid health insurance, company-matching retirement plan, access to Aflac benefits, paid holidays, paid time off (PTO), and continuing education reimbursement. Additionally, we offer this position dental and vision coverage.

WORK SCHEDULE:

You'll work a Monday - Friday schedule from 8:00 AM to 4:30 PM, ensuring your weekends are all yours. Get ready to embrace work-life balance while contributing your skills to a team that values your time.

ABOUT OUR COMPANY

We are a reputable family-owned company established in 2015 with the goal of providing our clients with fair and honest work. With our team's combined years of experience, we are prepared to provide exceptional services along with professionalism and integrity on each and every job.

We are a close-knit team that puts the need of our employees first. We understand without them, we wouldn't be able to deliver on the promises we have made to our clients. To repay our hardworking team for our company's overall progress and their efforts we offer competitive pay and the best benefits in town. We have learned what it takes to be successful, and we aim to share our progress with you.

A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE:

Imagine starting your day with a cheerful greeting to customers over the phone, directing their inquiries with ease and accuracy. As a Customer Service Representative, your day continues with preparing outgoing mail, sorting incoming mail for efficient distribution, and keeping our workspace organized and efficient. You'll be the expert behind the scenes, scheduling meetings, coordinating events, and ensuring management's calendar flows seamlessly. When it comes to our new construction projects, you'll maintain schedules and communicate changes or concerns to upper management - your role is integral to our success. In case of emergency callbacks, you'll be there to ensure swift resolution, and you'll play an active role in maintaining a positive workplace culture. Your attention to detail and communication skills will shine as you respond to customer reviews, manage office equipment needs, and collaborate with management on projects.

WHAT IT TAKES TO BE SUCCESSFUL AS A CUSTOMER SERVICE REPRESENTATIVE:

  • At least 18 years of age or older
  • Computer proficiency and adept at using various applications and software
  • Strong communication skills
  • Ability to thrive in a collaborative team environment
  • Multitasking and prioritization skills


One or more years of customer service experience is preferred.

ARE YOU READY TO JOIN OUR TEAM?

Your path to a fulfilling career starts with a simple step - our quick and mobile-friendly 3-minute application Don't miss out on the chance to join our team at Advanced Plumbing Systems LLC.

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