Current jobs related to Technical Customer Service Specialist - Louisville - Danfoss
-
Technical Customer Service Specialist
2 weeks ago
Louisville, Kentucky, United States Danfoss LLC Full timeJob OverviewWe are seeking a highly skilled Technical Customer Service Specialist to join our team at Danfoss LLC. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring timely and accurate order processing, and collaborating with cross-functional teams to drive business...
-
Technical Customer Service Specialist Position
2 weeks ago
Louisville, Kentucky, United States Danfoss LLC Full timeJob DescriptionAre you an experienced professional looking for a challenging role in order management and customer support? We have an exciting opportunity at Danfoss LLC, where you can leverage your technical background to make a meaningful impact. As a Technical Customer Service Specialist, you will play a vital part in providing exceptional customer...
-
Technical Customer Service Specialist
1 month ago
Louisville, United States Danfoss LLC Full timeRequisition ID: 40882 While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Job Location(s): Louisville, KY, US Job Description Do you want to be a part of a company who build energy-efficient solutions that make cities cleaner and a company that can...
-
Customer Service Specialist
3 weeks ago
Louisville, Kentucky, United States Stansteel - Hotmix Parts & Service Full timeAbout the JobWe are seeking an exceptional Customer Service Specialist to join our team at Stansteel-Hotmix Parts & Service. As a key member of our inside sales team, you will be responsible for building meaningful relationships with customers through phone calls and emails. Your primary goal will be to understand customer needs and provide solutions that...
-
Customer Service and Technical Support Position
2 weeks ago
Louisville, Kentucky, United States Danfoss LLC Full timeAbout Danfoss LLCDanfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our innovative engineering dates back to 1933, and we are family-owned, employing more than 42,000 people, serving customers in more than 100 countries through a global footprint of 95 factories.Job...
-
Technical Customer Service Specialist
2 months ago
Louisville, United States Danfoss LLC Full timeJob Description Do you want to be a part of a company who build energy-efficient solutions that make cities cleaner and a company that can give you unique opportunities? Are you an experienced Customer Service Representative (CSR) with a technical background? Then you might be looking at your next job opportunity. At Danfoss in Louisville we have an...
-
Technical Service Professional
2 weeks ago
Louisville, Kentucky, United States Danfoss LLC Full timeWe are seeking a highly skilled Technical Customer Service Specialist to join our team at Danfoss LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their orders are processed accurately and efficiently.Job DescriptionThe ideal candidate will have 1-3 years of experience in a...
-
Customer Service Representative
4 weeks ago
Louisville, Kentucky, United States Danfoss LLC Full timeJob DescriptionThe Technical Customer Service Agent will play a critical role in ensuring that customers receive exceptional support and service from Danfoss LLC. Key responsibilities will include receiving, reviewing, and setting up customer orders in the system, collaborating closely with sales and production teams to align on order details, availability,...
-
Technical Customer Service Agent
1 month ago
Louisville, United States Danfoss Full timeTechnical Customer Service Agent Requisition ID: 41313 Job Location(s): Louisville, KY, USLouisville, KY, US **Job Description** Do you want to be a part of a company who build energy-efficient solutions that make cities cleaner and a company that can give you unique opportunities? Are you an experienced Customer Service Representative (CSR) with a...
-
Healthcare Customer Service Specialist
3 weeks ago
Louisville, Kentucky, United States RemX Full timeJob Overview:We are looking for a Healthcare Customer Service Specialist to join our team at RemX. As a Healthcare Customer Service Specialist, you will be responsible for supporting the annual enrollment process for patients accessing coverage for their prescribed medications through inbound and outbound telephone support.Key Responsibilities:Provide...
-
Technical Customer Service Agent
1 month ago
Louisville, United States Danfoss LLC Full timeJob Description Do you want to be a part of a company who build energy-efficient solutions that make cities cleaner and a company that can give you unique opportunities? Are you an experienced Customer Service Representative (CSR) with a technical background? Then you might be looking at your next job opportunity. At Danfoss in Louisville we have an...
-
Technical Business Development Specialist
3 weeks ago
Louisville, Kentucky, United States Blue & Co. Full timeJob TitleTechnical Business Development SpecialistOverviewWe are seeking a Technical Business Development Specialist to join our team at Blue & Co. This role is a unique blend of technical expertise and business acumen, requiring the ability to understand customer needs and define specific business outcomes.Key ResponsibilitiesIdentify profitable...
-
Customer Service Specialist
2 months ago
Louisville, United States Equifax Full timeResponds to customer support inquiries via telephone or written format in an empathetic and Equifax values driven manner. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. T Customer Service Specialist, Customer Service, Specialist, Retail, Experience
-
Customer Service Specialist
5 days ago
Louisville, Kentucky, United States Gap Full timeGAP is seeking a Customer Service Specialist to join our team. As a Customer Service Specialist, you'll be responsible for handling customer inquiries, resolving issues, and providing excellent customer service. Key responsibilities include responding to customer emails, addressing complaints, and maintaining accurate records.You'll have the opportunity to...
-
Customer Service Representative Role
2 weeks ago
Louisville, Kentucky, United States Danfoss LLC Full timeAbout the RoleWe are excited to offer a Technical Customer Service Specialist position at Danfoss LLC, where you will have the opportunity to make a significant impact in our customer-facing team. This role requires a highly motivated individual with a strong technical background, excellent communication skills, and the ability to work collaboratively across...
-
Customer Service Specialist
3 weeks ago
Louisville, Kentucky, United States PATTERSON TECHNOLOGY CENTER Full timeAbout Our TeamPatterson Technology Center is committed to delivering exceptional customer service and technical support to our customers. We are seeking a highly skilled Help Desk Professional to join our team and contribute to our mission of excellence.As a Help Desk Professional, you will be responsible for providing technical support and assistance to our...
-
Customer Service Liaison
3 weeks ago
Louisville, Kentucky, United States Stansteel - Hotmix Parts & Service Full timeCompany OverviewStansteel-Hotmix Parts & Service is America's leading manufacturer of complete asphalt plants, innovative technology, and replacement parts. With nearly a century of experience, we provide customized solutions for the construction industry, serving hot mix asphalt businesses and continuous processing industries.Our companies sell and market...
-
Customer Service Specialist
3 weeks ago
Louisville, Kentucky, United States RemX Full timeRemX is looking for an experienced Customer Service Specialist to assist our client in Louisville, KY. As a Customer Service Specialist, you will be responsible for handling inbound and outbound calls related to enrollments in various benefit plans.Job DescriptionResponsibilities:Manage a high volume of daily calls (70-90).De-escalate calls related to...
-
Technical Applications Specialist
3 weeks ago
Louisville, Kentucky, United States Terex Full timeAbout the Role: Terex Cranes is seeking a skilled Technical Applications Specialist to support our Tower Crane products line. As a Junior Technical Applications Engineer, you will be responsible for providing primary engineering and applications support to our customers in the Americas region. Your expertise will include assisting with system selection and...
-
Louisville, United States Virtual Peaker Full timeJob DescriptionJob DescriptionSalary: Client Success Specialist/Technical Services Tier 2Virtual Peaker is looking for a Client Success Specialist that will help solve the climate crisis by supporting our mission of building the utility of the future. The intermittent nature of wind and solar energy makes it much harder for electric utilities to keep the...
Technical Customer Service Specialist
1 month ago
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Job Location(s):
Louisville, KY, US
Job Description
Do you want to be a part of a company who build energy-efficient solutions that make cities cleaner and a company that can give you unique opportunities? Are you an experienced Customer Service Representative (CSR) with a technical background? Then you might be looking at your next job opportunity. At Danfoss in Louisville we have an immediate position open for a CSR. As the CSR you will have an important role in providing excellent Customer Service, provide product information, set up orders per Customer Request and resolve emerging problems that the customer might face with Lead Time and delivery performance. Your job functions will involve both Customer contact and data set up. You will have direct contact with Sales and/or Customers to set up orders and provide Lead Times for orders based on materials and capacity. You will set up the orders in the system and create Bill of Materials (BOM). You will have direct Customer contact according delivery accuracy and advise if any anticipated delays.
Job Responsibilities
Receive, review, and set up customer orders in the system, ensuring they are processed accurately and on time.
Collaborate closely with Sales and Production teams to align on order details, availability, and timelines.
Build and customize BOM (Bill of Materials) based on customer requirements.
Serve as the primary point of contact for customers, addressing questions related to order status, lead times, and anticipated delays.
Work with Production Planners and Sales when there are changes in customer requirements to maintain alignment.
Support sales by creating and managing forecasts based on customer orders.
Coordinate new projects to support the expansion of product offerings and customer solutions.
Develop and update standard operating procedures for order processing to ensure efficiency and customer satisfaction.
Maintain positive and professional interactions with all customers to enhance their experience and satisfaction.
Background & Skills
Education: Bachelor’s degree in Engineering, Supply Chain, or a related technical field preferred.
Experience: 1-3 years in a manufacturing, order management, or customer service environment; experience with ERP systems (SAP or Axapta) is a plus.
Project Management: Ability to manage multiple priorities, coordinate with different teams, and track progress to ensure timely completion of customer orders
Analytical Skills: Strong analytical mindset with the ability to interpret data, identify trends, and make recommendations to improve order processing and customer satisfaction
Attention to Detail: Exceptional attention to detail and accuracy in order entry, documentation, and tracking to ensure the highest level of service
Communication Skills: Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.
Technical Aptitude: Demonstrated ability to work with complex IT systems and software, with a proactive approach to learning new digital tools relevant to order management and data processing.
Employee Benefits
We are excited to offer you the following benefits with your employment:
Bonus system
Paid vacation
Opportunity to join Employee Resource Groups
State of the art virtual work environment
Employee Referral Program
This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.
Danfoss – Engineering Tomorrow
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
