Customer Service Specialist

3 weeks ago


Louisville, Kentucky, United States Stansteel - Hotmix Parts & Service Full time
About the Job

We are seeking an exceptional Customer Service Specialist to join our team at Stansteel-Hotmix Parts & Service. As a key member of our inside sales team, you will be responsible for building meaningful relationships with customers through phone calls and emails. Your primary goal will be to understand customer needs and provide solutions that meet their expectations.

As a Customer Service Specialist, you will work closely with our sales team to develop and execute territory outreach plans across multi-state regions. You will also be responsible for analyzing and updating internal databases with accurate and detailed customer information.

We offer competitive compensation and benefits package, including a salary range of $45,000 - $65,000 per year, depending on experience. In addition, we provide comprehensive training from Day One and a clear pathway for career growth within our family of companies.

The ideal candidate will have a minimum of 2 years of customer service experience and strong written and verbal communication skills. Proficiency in business software such as MS Word, Outlook, Excel, and CRM systems is also required. If you are motivated and organized, with a passion for growth and development, we encourage you to apply.



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