Group Rooms Coordinator

1 month ago


Phoenix, United States Marriott Phoenix Airport Full time
The Marriott Phoenix Airport is looking for a Group Rooms Coordinator to support the sales team in managing reservations and handling issues related to the use of these rooms. The coordinator blocks the rooms, confirms reservations, and helps facilitate any special room requests. Additionally, they are responsible for the different kinds of administrative functions essential for everyday operation of the system and team.

Job Summary
  • Communicate information regarding designated VIP reservations.
  • Input and access data in reservation system.
  • Coordinate reservations, room blocks for all sales groups.
  • Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department.
  • Oversee accuracy of room blocks and reservations.
  • Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups.
  • Set-up proper billing accounts according to Accounting policies and applicable Sales contracts.
  • Build group blocks, add inventory and monitor group pickup  once contracts are turned definite by the sales team.
  • Work closely with the Revenue Manager daily on rates, system clean up and daily maintenance of system.
  • Previous Front Desk or Reservation Experience preferred
  • Knowledge of Marriott Systems including FSPMS, Marsha & CITY preferred.

Hotel offers the following benefits:
  • Medical, Dental & Vision Insurance
  • Long Term and Short Term Disability
  • Discounted Hotel Stays
  • Paid Time Off
  • 401K
 EOE 

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