General Manager of Cafe and Wine Bar
4 weeks ago
(*Pay will be negotiable and experience-based)
Job Summary: The Café and Wine Bar Manager will oversee daily operations, ensuring a seamless and exceptional experience for our guests. This role requires a dynamic leader with a minimum of 5 years of experience managing a café and wine bar, possessing strong organizational skills, and a keen eye for detail. The ideal candidate will have a proven track record of enhancing service quality, managing staff, and driving sales growth.
Key Responsibilities:
- Operational Management: Oversee the day-to-day operations of the café and wine bar, ensuring high standards of quality and efficiency. Manage inventory, handle ordering and supply chain logistics, and maintain equipment.
- Staff Leadership: Recruit, train, and manage a team of baristas, servers, and other roles as needed. Foster a positive work environment, provide ongoing coaching, and conduct performance evaluations.
- Customer Service: Deliver exceptional customer service and address guest inquiries or concerns promptly. Implement service standards and ensure all staff adhere to them.
- Financial Management: Monitor and manage financial performance, including budgeting, forecasting, and analyzing sales data. Implement strategies to achieve sales targets and optimize profitability.
- Menu Development: Create and update menus that align with customer preferences and seasonal trends. Ensure menu items are well-presented and meet quality standards. Upon menu updating, strategize for new wholesale producers, and sourcing products.
- Compliance: Ensure compliance with health, safety, and hygiene regulations. Maintain proper documentation and adhere to licensing laws and regulations.
- Marketing and Promotion: Develop and execute marketing strategies to attract new customers and retain existing ones. Coordinate events, promotions, and social media campaigns to enhance the brand's visibility.
- Problem-Solving: Address any operational issues or conflicts that arise with efficiency and professionalism. Implement solutions that improve overall service and operational effectiveness.
- Minimum of 5 years of experience managing a café and wine bar or a similar establishment.
- Proven track record of successful team management and operational oversight.
- Strong knowledge of coffee and wine, including brewing techniques, wine pairings, and industry trends.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in financial management and experience with point-of-sale systems.
- Understanding of health and safety regulations and compliance requirements.
- Flexibility to work evenings, weekends, and holidays as needed.
Physical Requirements:
- Frequently moving and lifting items up to 50 lbs.
- Work standing and walking for extended periods of time.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.
Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, we reserve the right to modify or change the essential functions of the job based on business necessity.
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