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Sales Associate in Retail Wine
2 months ago
Salary: $23-$25 DOE
ABOUT K&L WINE MERCHANTS
Established in 1976, K&L Wine Merchants is a family-owned business recognized as a premier independent retailer of wine and spirits in the United States. With a commitment to providing an exceptional selection of products across four retail locations and online, we pride ourselves on our knowledgeable service and customer-centric approach. Our dedicated team is passionate about the world of wine and spirits, making K&L a vibrant place to work.
ROLE SUMMARY
We are seeking a dynamic Retail Sales Associate who possesses excellent interpersonal skills and a genuine enthusiasm for our products. This role is ideal for individuals who thrive in a fast-paced environment and enjoy engaging with customers. Our store experiences high traffic, particularly on weekends, so a positive attitude and energy are essential.
KEY RESPONSIBILITIES
- Deliver outstanding customer service consistently.
- Enhance product knowledge to provide informed recommendations.
- Engage in daily sales activities, including transactions, merchandising, and order management.
- Specialize in a designated product category, ensuring it is well-stocked and presented.
- Contribute to product reviews for our website and other communications.
- Participate in training sessions and events as needed.
QUALIFICATIONS
- 1-3 years of experience in retail or customer service roles.
- Strong interest and knowledge in wine and spirits preferred.
- Collaborative mindset with a focus on supporting team members.
- Exceptional communication skills and a passion for customer interaction.
- Availability for full-time work, including weekends.
- Proficiency in Office 365 and comfort with point-of-sale technology.
- Physical ability to lift up to 50 lbs and stand for extended periods.
- Capability to perform tasks that involve bending, stooping, and kneeling.
- Experience with hand trucks and safe loading/unloading practices.
- A degree is a plus but not required.
EMPLOYEE BENEFITS
- Competitive hourly wage with commission opportunities.
- Comprehensive medical, dental, and vision insurance, with K&L covering 100% of individual premiums.
- 401k plan with company matching.
- Three weeks of paid time off annually.
- Generous employee discounts on products.
- Weekly tastings and training sessions to enhance product knowledge.
- Complimentary employee parking.
K&L Wine Merchants is committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds and experiences.